Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Lorena Najar

Albuquerque

Summary

Detail-oriented individual with expertise in appointment scheduling and multi-tasking. Expertise in managing front desk operations and streamlining appointment scheduling, contributing to improved service delivery and operational efficiency.

Overview

8
8
years of professional experience

Work History

Sales Associate

TJ Max
Albuquerque, NM
08.2021 - Current
  • Delivered exceptional customer service, enhancing shopping experience and fostering customer loyalty.
  • Assisted in inventory management, ensuring accurate stock levels and organized displays.
  • Collaborated with team members to maintain store cleanliness and visual merchandising standards.
  • Trained new associates on sales techniques and operational procedures to ensure smooth onboarding.
  • Led team meetings, sharing best practices to drive sales initiatives and improve overall efficiency.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.

Receptionist Administrator

General Practice
Albuquerque, NM
07.2018 - 06.2021
  • Managed front desk operations, ensuring efficient patient check-in and appointment scheduling.
  • Coordinated communications between patients and healthcare providers to streamline inquiries and service delivery.
  • Utilized electronic health record systems to maintain accurate patient information and support clinical workflows.
  • Assisted in training new staff on office procedures, contributing to a cohesive team environment.
  • Answered incoming calls, directing clients to individuals addressing specific needs.

Education

High School Diploma -

Freedom High School
Albuquerque, NM
05-2018

Skills

  • Customer service
  • Reception management
  • File organization
  • Multi-line phone operation
  • Appointment setting
  • Document management
  • Appointment scheduling
  • Microsoft office
  • Teamwork and collaboration
  • Multi-tasking strength
  • Excellent people skills

Languages

Spanish
Full Professional
English
Full Professional

Timeline

Sales Associate

TJ Max
08.2021 - Current

Receptionist Administrator

General Practice
07.2018 - 06.2021

High School Diploma -

Freedom High School