Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Lorena Ruiz-Gomez

Lake Worth

Summary

Dynamic sales associate with a proven track record at 7-eleven, excelling in customer service and financial management. Leveraged exceptional problem-solving skills to enhance service delivery and compliance. Proficient in cash handling and POS system operation, consistently achieving high customer satisfaction. Recognized for teamwork and collaboration, driving a 20% increase in customer retention.

Overview

4
4
years of professional experience

Work History

Sales Associate

7-eleven
Lantana, FL
05.2022 - Current

Oversaw lottery operations to ensure compliance and efficiency.

Assisted customers with inquiries and issues to enhance satisfaction. Provided support in resolving product-related problems. Collaborated with team members to improve service delivery.

Oversaw financial management and budgeting processes.

Maintained cleanliness and organization of store environment.

Cashier

Wendy's
03.2022 - 04.2022

Facilitated customer service interactions in both drive-through and front counter settings.

Ensured fries met quality standards for optimal taste and presentation.

Acquired foundational skills in sandwich preparation and related culinary tasks.

Education

High School Diploma -

Lake Worth Community High School
Lake Worth, FL
05.2022

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Listening skills
  • Multi-tasking strength
  • Problem-solving
  • Excellent people skills
  • Exceptional customer service
  • Cash handling
  • Money handling
  • Flexible schedule
  • Cash register operation
  • Stocking and receiving
  • Store opening and closing
  • POS system operation
  • Cleaning techniques
  • Inventory tracking
  • Inventory control
  • Product recommendations
  • Display setup
  • Friendly and outgoing
  • Contact follow-up

Languages

Spanish
Native or Bilingual

Timeline

Sales Associate

7-eleven
05.2022 - Current

Cashier

Wendy's
03.2022 - 04.2022

High School Diploma -

Lake Worth Community High School