Lorena Serna
Aurora,CO
Summary
Motivated Learning Ambassador with background in facilitating educational programs and initiatives. Experience includes designing interactive learning activities, promoting student engagement, and fostering collaborative environments. Strengths encompass strong communication skills, ability to adapt teaching methods to individual learner's needs, and commitment to continuous professional development. Previous roles demonstrate significant impact on improving learner outcomes through innovative strategies and solutions.
Overview
3
3
years of professional experience
Work History
Learning Ambassador
Amazon DDV5
Aurora , CO
06.2022 - Current
- Conducted one-on-one or group tutorials for students who needed extra help with assignments.
- Developed and optimized demonstrations to best connect with prospects and encourage sales.
- Provided technical assistance to students experiencing difficulties accessing their accounts or submitting assignments online.
Interim Driver Trainer
Amazon DDE6, Last Mile Driver Academy
Denver, Colorado
08.2024 - 12.2024
- Assessed new employee's driving skills and provided feedback to improve their performance.
- Promoted safe and clean classroom environment conducive to individualized and small group needs.
- Applied variety of instructional resources to meet needs of students with varying backgrounds and learning styles.
Education
Bachelor of Dental Science - Dentistry
Universidad Autónoma De Nuevo León
Monterrey México 05-1996
Skills
- Peer mentoring
- Feedback delivery
- Learning styles
- Training facilitation
Timeline
Interim Driver Trainer
Amazon DDE6, Last Mile Driver Academy
08.2024 - 12.2024
Learning Ambassador
Amazon DDV5
06.2022 - Current
Bachelor of Dental Science - Dentistry
Universidad Autónoma De Nuevo León