Lorena Sierra
Stockton,CA
Summary
Dedicated Medical Assistant with a proven track record at the University of the Pacific - Cowell Center, excelling in patient-focused care and efficient back and front office operations. Adept in laboratory specimen collection and electrocardiography (EKG), complemented by strong bilingual communication skills. Significantly contributed to enhancing patient flow and medical record accuracy, demonstrating a reliable team-player attitude.
Overview
11
11
years of professional experience
Work History
Medical Assistant
University of the Pacific - Cowell Center
Stockton, CA
02.2006 - 08.2016
- Cleaned and maintained medical equipment following procedures and standards.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Conducted routine laboratory tests and sample analyses to monitor diseases.
- Documented notes during patient visits.
- Ordered medical supplies, maintained inventory logs and restocked exam rooms when needed.
- Participated in team meetings to improve workflows and contribute to improving patient population outcomes.
- Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
- Processed orders for medical supplies and lab equipment.
- Explained treatment procedures and physicians' instructions.
- Administered injections, medications and treatments as directed by the physician.
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
- Changed dressings on wounds to prevent infection and check for healing.
- Conducted EKGs, spirometry testing, audiograms and other diagnostic tests as requested by the physician.
- Conducted patient interviews to gather health history, vital signs and information about current medical issues.
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
- Handled general office duties to support administrative staff during peak hours.
- Completed day-to-day duties accurately and efficiently.
Education
Medical Assistant -
Andon College
Stockton11-1997
Skills
- Patient-focused care
- back and front office operations
- Reliable team player
- Laboratory specimen collection
- Medical procedures
- Patient flow management
- Answering phones and scheduling
- Stocking supplies
- Electrocardiography (EKG)
- Certified in basic life support (BLS)
- Fluent in reading, writing, and speaking spanish
Timeline
Medical Assistant
University of the Pacific - Cowell Center
02.2006 - 08.2016
Medical Assistant -
Andon College
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