Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
SalesAssociate

Lorena Torres

Tampa,FL

Summary

Customer-focused and driven, I enhanced loyalty and optimized transactions at Aéropostale, showcasing strong cash handling and problem-solving skills. Collaborated with a team committed to service excellence, contributing to increased repeat customer visits.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Sales Associate

Aéropostale
8081 Citrus Park Town Center Mall Tampa, FL 33625
11.2024 - Current
  • Organized and detailed clothing items on shelves to maintain the store's appearance.
  • Accurately processed cash transactions in a fast-paced environment.
  • Built strong customer connections, ensuring repeating visits and customer loyalty.
  • Managed returns, exchanges, and refunds effectively.

Seasonal Sales Associate

Burlington
11655 W Hillsborough Ave Tampa, FL 33635 United S
09.2023 - 01.2024
  • Organized racks and shelves to maintain the store's visual appeal, and promote merchandise.
  • Handled cash transactions efficiently while ensuring accuracy in all exchanges.
  • Built strong relationships with customers to encourage them to return.
  • Processed returns, exchanges, and refunds following store guidelines.

Education

High School Diploma - High School Student

Alonso High School
8302 Montague St Tampa, FL 33635 United States
05.2025

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Multi-tasking strength
  • Problem-solving
  • Cash handling
  • Conflict resolution

Certification

Certification in Entrepreneurship and Small Business from Certiport

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Sales Associate

Aéropostale
11.2024 - Current

Seasonal Sales Associate

Burlington
09.2023 - 01.2024

High School Diploma - High School Student

Alonso High School
Lorena Torres