Goal-driven Sales Management professional bringing 19-years in sales, and a proven track record of strategic business growth. Skilled at aiding in product marketing efforts. Adept at cultivating productive client relationships through positive rapport, tailored solutions and client engagement.
Overview
19
19
years of professional experience
Work History
General Manager
Powderhorn Outdoor Sports Center Inc
Williston, VT
11.2012 - Current
Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
Resolved customer complaints quickly while maintaining high quality standards of service delivery.
Trained employees on duties, policies and procedures.
Managed inventory levels and conducted corrective action planning to minimize long-term costs.
Delivered exceptional client experiences through hands-on leadership of associates and managers.
Ensured compliance with applicable laws, regulations and industry standards pertaining to operations management.
Designed sales and service strategies to improve revenue and retention.
Infantryman
VT Army National Guard
Jericho, VT
01.2005 - 01.2013
Ensured compliance with safety regulations and standard operating procedures.
Participated in tactical planning sessions to determine mission objectives.
Maintained rifles, machine guns, mortars and hand grenades, verifying weapon locations and supporting magazine operations.
Assisted with the maintenance of weapons, equipment and vehicles.
Performed reconnaissance and surveillance operations in support of combat operations.
Engaged enemy forces during offensive operations.
Department Manager
Lowes Home Improvment
Essex, VT, VT
12.2007 - 03.2011
Resolved customer complaints promptly and professionally in order to maintain good relationships with clients.
Followed safety protocols and company processes and procedures.
Worked closely with sales associates to complete tasks.
Executed targeted merchandising and promotional plans to meet department sales goals.
Ensured compliance with all safety regulations in the workplace.
Exercised discretion and judgment in managing fast-paced environment adapting to change with sense of urgency.
Education
High School Diploma -
Milton JR/SR High School
Milton, VT
06-2002
Skills
Staff Supervision
Account Management
Customer Relationship Management
Schedule Management
Advertising and marketing
Operations Oversight
Loss Prevention
Sales
References
References available upon request.
Timeline
General Manager
Powderhorn Outdoor Sports Center Inc
11.2012 - Current
Department Manager
Lowes Home Improvment
12.2007 - 03.2011
Infantryman
VT Army National Guard
01.2005 - 01.2013
High School Diploma -
Milton JR/SR High School
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