LORENZA MARROQUIN

Delivery Driver

Self-employeed

Stockton, CA

09.2022 - 08.2023

Operated vehicle safely in highly congested areas with no traffic violations.
Kept detailed mileage and fuel reports to track overall fuel costs.
Maintained upbeat, positive attitude in busy, customer-focused environment.
Completed on-time deliveries by choosing best and most efficient routes.
Communicated with dispatchers to stay informed of changes to routes and delivery schedules.
Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
Completed rush deliveries on tight timetables to satisfy customer needs.
Worked scheduled hours as required and took on available shifts during holidays and busy periods.
Managed customer inquiries and complaints in polite and professional manner.
Loaded truck and properly secured items to prevent damage for deliveries.
Left notifications of attempted deliveries for packages requiring signatures, alerting recipients of scheduled future attempts or store location holding package for pick-up.
Delivered packages to customer doorsteps and business offices.
Utilized GPS to plan delivery routes with focus on efficiency and deadline management.
Documented mileage, deliveries, pickups, customer issues and damages.
Determined quickest and safest routes for delivery by using effective planning and organizational skills.
Worked with road knowledge, GPS systems and paper maps to navigate planned route and make adjustments.
Kept detailed records of deliveries and money received from customers.
Loaded and unloaded various delivery vehicles with correct order and balancing.
Followed corporate procedures to maintain company and customer data confidentiality.