Lorenzo Durant
Las Vegas
Overview
12
12
years of professional experience
Work History
Food Champion
Taco Bell
03.2025 - Current
- Prepared variety of foods according to customers' orders or supervisors' instructions by following approved procedures.
- Performed food preparation responsibilities to meet franchise standards for quantities, speed, and packaging.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Shift Manager
Del Taco
02.2015 - 03.2025
- Monitored inventory levels closely, maintaining optimal stock availability while minimizing waste and costs.
- Excelled at quickly identifying and addressing customer concerns or complaints, striving to always provide exceptional service.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Led team meetings to address concerns, share updates, and promote collaboration among staff members.
- Worked in fast-paced environment with sense of urgency to serve guests quickly.
- Assisted in training new hires on proper cooking techniques, equipment usage, and safety protocols, fostering team cohesion.
Laborer
Freeman
01.2019 - 01.2020
- Expanded skill set through continuous learning of new techniques, tools, and equipment related to laborer tasks.
- Demonstrated flexibility and adaptability by adjusting seamlessly to sudden changes in shipment schedules or warehouse priorities.
- Unloaded packages with care and placed in proper staging area.
- Upheld high standards of customer service by ensuring that all unloaded products remained undamaged throughout the entire process.
Team Leader
Jack in the Box
03.2013 - 01.2015
- Communicated closely with servers to fully understand special orders for customers.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Used POS system to enter orders, process payments and issue receipts.
- Worked with floor team and managers to meet wide range of customer needs.
Education
High School Diploma -
Monte Vista High School
San Diego, CA01-2012
Skills
- Customer service
- Conflict resolution
- Staff training
- Food presentation
- Fast and efficient service worker
- Cash handling
Timeline
Food Champion
Taco Bell
03.2025 - Current
Laborer
Freeman
01.2019 - 01.2020
Shift Manager
Del Taco
02.2015 - 03.2025
Team Leader
Jack in the Box
03.2013 - 01.2015
High School Diploma -
Monte Vista High School