Lorenzo Francis-Percer
Summary
Driven professional with a diverse background, including a pivotal role at Home Depot, where I enhanced customer loyalty and store aesthetics. Excelled in teamwork and collaboration across various positions, from security to culinary, demonstrating exceptional problem-solving skills and a commitment to workplace safety. Proven ability to deliver results under pressure, ensuring efficiency and customer satisfaction.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Sales Associate
Home Depot
05.2024 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Helped customers locate products and checked store system for merchandise at other sites.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Engaged with customers to build rapport and loyalty.
Security Guard
Brother In Arms Security
07.2023 - Current
- Maintained a safe environment for staff and visitors through proactive surveillance and communication.
- Responded quickly to emergency situations to assess and deflect issues.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Completed full building and grounds patrols to spot and investigate concerns.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
Driver's Assistant
UPS
12.2023 - 01.2024
- Exhibited good attendance, work habits, and willingness to learn job functions.
- Loaded products or packages onto trucks and organized items according to preset sorting procedures.
- Assisted driver with product or package deliveries to residential and commercial locations.
- Arranged packages on truck to achieve best use of storage space and to minimize damage.
- Followed workplace and on-truck safety guidelines and regulations to prevent accidents and mishaps.
Cook
Splish Splash
06.2023 - 08.2023
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
- Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
Education
High School Diploma -
Longwood Highschool
Linwood, NY06.2021
Skills
- Customer Service
- Teamwork and Collaboration
- Problem-solving skills
- Patrolling
- Workplace Safety
- Punctuality
- Emergency Response
Certification
Security Guard Certificate
Timeline
Sales Associate
Home Depot
05.2024 - Current
Driver's Assistant
UPS
12.2023 - 01.2024
Security Guard
Brother In Arms Security
07.2023 - Current
Cook
Splish Splash
06.2023 - 08.2023
High School Diploma -
Longwood Highschool