Summary
Overview
Work History
Education
Skills
Timeline
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Loretta Ferguson

Parkersburg,WV

Summary

Dynamic professional with a proven track record at Advance Auto Parts, excelling in client relationship building and parts identification. Achieved sales goals while optimizing warehouse efficiency and training staff. Committed to delivering exceptional customer service and fostering strong vendor partnerships to ensure high-quality product availability.

Overview

4
4
years of professional experience

Work History

Commercial Parts Professional

Advance Auto Parts
04.2021 - Current
  • Built and maintained network of second source suppliers.
  • Devised strategies for optimizing warehouse space utilization, resulting in improved organization and efficiency.
  • Conducted regular training sessions for staff members on industry trends, product updates, and best practices in customer service.
  • Developed strong relationships with vendors to ensure consistent supply of high-quality products at competitive prices.
  • Created, built and maintained professional customer relationships.
  • Achieved personal and store sales goals and service objectives.
  • Ordered parts for customers, repair shops, and service departments for use in [Type] equipment.

Dietary Hostess

Wvu Medicine Camden Clark Campus
05.2022 - 11.2024
  • Provided exceptional customer service, addressing patient concerns with empathy and professionalism.
  • Assisted with training new Dietary Hostess team members, ensuring consistency in service quality throughout the department.
  • Served as a liaison between patients, families, and healthcare professionals regarding nutritional questions or concerns, fostering an open line of communication.
  • Educated patients on meal options, helping them make informed choices based on their dietary requirements.
  • Enhanced patient satisfaction by attentively addressing dietary needs and preferences.
  • Collaborated with dietitians and healthcare staff to ensure optimal nutrition for patients.
  • Supported adherence to special diets through careful portion control and ingredient selection.
  • Completed daily side work and opening and closing duties without fail.

Education

No Degree - Nail Technician

Wvu-P School of Cosmetology And Aesthetic
Parkersburg, WV
04-2025

High School Diploma -

Parkersburg South High School
Parkersburg, WV
05-1992

Skills

  • Client relationship building
  • Merchandising
  • Delivery scheduling
  • Warranty administration
  • Pricing strategies
  • Automotive systems
  • Parts identification
  • Ordering parts

Timeline

Dietary Hostess

Wvu Medicine Camden Clark Campus
05.2022 - 11.2024

Commercial Parts Professional

Advance Auto Parts
04.2021 - Current

No Degree - Nail Technician

Wvu-P School of Cosmetology And Aesthetic

High School Diploma -

Parkersburg South High School

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