Lori-Ann Noelani Langford
Kaneohe,HI
Summary
Dependable Home Health Supervisor with experience in guiding all aspects of operations, attention to detail and proactive mindset. Conscientious, hardworking and excels at multitasking in fast-paced environments.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Supervisor, KP Care at Home
Kaiser Permanente
Honolulu, HI
01.2015 - Current
- Supervise 25-30 staff members in the Home Health department, including Registered Nurses, Medical Social Workers, and Home Care Aides
- Support staff to successfully care for patients in the home setting
- Monitor RN’s ability to perform skilled nursing procedures- foley catheters, IV administration including central line dressing changes and lab draws, wound care including wound vacs, Pleurx catheter drainage
- Recruit, hire and orient new staff to the department
- Manage day to day operations and ensuring the staff are productive
- Collaborate with physicians and other disciplines during Interdisciplinary Treatment meetings
- Support ambulatory physicians by being a home health liaison while answering questions or provide suggestions to meet patient's needs
- Resolve customer complaints in a timely manner while ensuring customer satisfaction
- Collaborate with other departments to coordinate workflow processes such as the Transitional Care Clinic, DME, or Quest Integration
- Approve Cardinal supply orders to meet standards of care, while being fiscally responsible
- Establish the RN schedules on a monthly basis per union contract
- Lead UBT meetings to ensure annual department goals are met
Staff Nurse, Home Health
Kaiser Permanente
Mapunapuna, Honolulu, HI
07.2014 - 12.2014
- Case Manager for patient load of 15-20 patients
- Provided care to patients in their home
- Initiated procedures, treatments, and medication administration
- Collaborated care with Physicians, Physical Therapy, Occupational Therapy, Speech Therapy, Social Worker, and Home Care Aide
- Educated patients regarding medications, procedures, and personal care at home
- Guided patients and their families regarding long-term care and needs
- Escalated patient concerns directly with the patient's primary care physican
Staff Nurse, Emergency Room Nurse
Kaiser Permanente Moanalua Hospital
Honolulu, HI
04.2013 - 07.2014
- Provided direct nursing care at the Moanalua Emergency Room (ER)
- Provided care to ill patients seeking care at the ER
- Initiated procedures, treatments, and medication administration
- Managed time successfully in a busy, unpredictable work environment
- Collaborated care with physicians, ED techs, and nurses
- Educated patients regarding medications, procedures, and personal care.
- Participated in research activities related to evidence-based practice initiatives.
Staff Nurse/Charge Nurse, Internal Medicine/Family Practice
Kaiser Permanente Kailua Clinic
Kailua, HI
01.2004 - 01.2013
- Provided leadership and direct nursing care in this busy Family Practice clinic
- Successfully triaged 40 – 50 advice calls and 5-10 walk-ins per day
- Provided diabetes care management
- Proven expertise in advice, procedures, treatments and direct patient care
- Charge Nurse who supervised 2 RNs, 2 LPNs, and 5 Medical Assistants on a day to day basis
- Managed scheduling, delegation of duties, disputes, and sick calls to assure smooth and efficient clinic operations
- Commended by supervisor for effectiveness in this role
- Communicated well with physicians and care team
- Provided expertise on procedures, treatments and staff issues. Procedure expertise includes pediatric and adult shots, EKGs, IV starts, urinary catheters, midline/PICC management, suture removals, ear washes, dressing changes, splints and braces, Unna boots, diabetes foot checks and more
- Engaged in outreach and follow up to help bring patients into compliance with diabetes goals
- Educated patients on topics including meter usage, insulin self-administration, diet, exercise, and lifestyle changes
- Triaged walk-in patients to provide supportive care
- Member, Leadership Committee.
Staff Nurse, Med-Surgical Floor (1 West)
Kaiser Permanente Moanalua Medical Center
Honolulu, HI
01.2002 - 01.2004
- Strong procedure nurse with reputation for effective time management skills
- Maintained excellent relationships with MD, fellow nurses, and supervisors
- Provided skilled nursing procedures including IV placements and starts, catheters, wound vacs, blood sugar testing, insertion of NG tubes, administration of medications and more
- Communicated excellent, empathetic care with patients and their families
- Provided discharge teaching on topics including wound care, diet, ambulation, family care, ileostomy bag changes and more.
Education
Bachelor of Science in Nursing -
Hawaii Pacific University
01.1999
Nursing Major -
Whitworth College
Skills
- Staff Management
- Goal-Oriented
- Training and mentoring
- Process Improvement
- Schedule development
- Process Monitoring and Improvement
Certification
- Registered Nurse, State of Hawaii
- Wound Treatment Associate (WTA) certification
- CPR and BLS
Affiliations
- Enjoy family time at the beach, hiking, traveling, pickleball, participating in marathons
Timeline
Supervisor, KP Care at Home
Kaiser Permanente
01.2015 - Current
Staff Nurse, Home Health
Kaiser Permanente
07.2014 - 12.2014
Staff Nurse, Emergency Room Nurse
Kaiser Permanente Moanalua Hospital
04.2013 - 07.2014
Staff Nurse/Charge Nurse, Internal Medicine/Family Practice
Kaiser Permanente Kailua Clinic
01.2004 - 01.2013
Staff Nurse, Med-Surgical Floor (1 West)
Kaiser Permanente Moanalua Medical Center
01.2002 - 01.2004
Bachelor of Science in Nursing -
Hawaii Pacific University
Nursing Major -
Whitworth College
- Registered Nurse, State of Hawaii
- Wound Treatment Associate (WTA) certification
- CPR and BLS
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