Lori Brekke
Sioux Falls,SD
Summary
Dedicated server with strong communication skills and expertise in upselling techniques. Proven ability to enhance customer satisfaction and drive repeat business through exceptional service and attention to detail. Extensive menu knowledge supports effective customer engagement and relationship building.
Overview
15
15
years of professional experience
Work History
Server
Morries Steakhouse
Sioux Falls, SD
09.2012 - 12.2027
- Delivered prompt service to enhance dining experience and foster repeat business.
- Collaborated with kitchen staff to communicate special requests and dietary restrictions.
- Recommended menu items and upsold specials to increase overall sales.
- Adapted to changing customer volumes and demands with flexibility and poise.
- Provided detailed menu explanations to assist customers in making informed choices.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Stayed informed about daily specials, new menu items, promotions.+-
Retail Salesperson
Coach
Sioux Falls, South Dakota
11.2018 - 01.2019
- Provided exceptional customer service in a luxury retail environment.
- Assisted customers with product selection and styling advice.
- Processed transactions accurately using point-of-sale systems.
- Maintained a clean working environment by sweeping, vacuuming, dusting and mopping floors.
- Demonstrated knowledge of store products and services to answer customer inquiries.
Education
Certificate - Legal Secretary
Nettleton College
Sioux Falls05-1987
Skills
- Order processing
- Menu knowledge
- Upselling techniques
- Food safety
- Team collaboration
- Attention to detail
- Effective communication
- Relationship building
- Allergy awareness
- Positive and professional
- Wine service
- Customer relationship management
- Inventory management
- Sales strategies
- Merchandise presentation
- Relationship selling
References
References available upon request.
Timeline
Retail Salesperson
Coach
11.2018 - 01.2019
Server
Morries Steakhouse
09.2012 - 12.2027
Certificate - Legal Secretary
Nettleton College