Summary
Overview
Work History
Education
Skills
Timeline
Receptionist
LORI BUCHANAN

LORI BUCHANAN

Receptionist
Kings Mountain,NC

Summary

Dedicated Receptionist with excellent experience in industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills.

Overview

17
17
years of professional experience
4
4
years of post-secondary education

Work History

Receptionist

Campers Inn RV
Kings Mountain, NC
10.2018 - Current
  • Managed multiple tasks and met time-sensitive deadlines.
  • Answered central telephone system and directed calls accordingly.
  • Kept records in CRM to maintain customer data.
  • Provided clerical support to company employees by copying, faxing and filing documents.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Answered high-volume, multi-line telephone, directing callers to appropriate company personnel.
  • Sorted, received and distributed mail correspondence between departments and personnel.
  • Kept reception area clean and neat to give visitors positive first impression.

Office Assistant

A Place To Grow Childcare Center
Lincolnton, NC
03.2005 - 10.2018
  • Delivered clerical support by handling range of routine and special requirements.
  • Executed record filing system to improve document organization and management.
  • Arranged rapid office equipment repair and maintenance with vendors.
  • Oversaw automated tracking and documentation of data, client correspondence and office operations.
  • Verified accuracy of business records by consistently updating customer information.
  • Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
  • Completed clerical tasks such as filing, copying and distributing mail.

Education

High School Diploma -

Avery County High School
Newland, NC
08.1979 - 06.1983

Child Care Credentials - Early Childhood Education

Mayland Community College
Spruce Pine, NC
06.1990 - 10.1990

Skills

Telephone etiquette

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Timeline

Receptionist

Campers Inn RV
10.2018 - Current

Office Assistant

A Place To Grow Childcare Center
03.2005 - 10.2018

Child Care Credentials - Early Childhood Education

Mayland Community College
06.1990 - 10.1990

High School Diploma -

Avery County High School
08.1979 - 06.1983

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