LORI BUCHANAN
Receptionist
Kings Mountain,NC
Summary
Dedicated Receptionist with excellent experience in industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills.
Overview
17
17
years of professional experience
4
4
years of post-secondary education
Work History
Receptionist
Campers Inn RV
Kings Mountain, NC
10.2018 - Current
- Managed multiple tasks and met time-sensitive deadlines.
- Answered central telephone system and directed calls accordingly.
- Kept records in CRM to maintain customer data.
- Provided clerical support to company employees by copying, faxing and filing documents.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Answered high-volume, multi-line telephone, directing callers to appropriate company personnel.
- Sorted, received and distributed mail correspondence between departments and personnel.
- Kept reception area clean and neat to give visitors positive first impression.
Office Assistant
A Place To Grow Childcare Center
Lincolnton, NC
03.2005 - 10.2018
- Delivered clerical support by handling range of routine and special requirements.
- Executed record filing system to improve document organization and management.
- Arranged rapid office equipment repair and maintenance with vendors.
- Oversaw automated tracking and documentation of data, client correspondence and office operations.
- Verified accuracy of business records by consistently updating customer information.
- Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
- Completed clerical tasks such as filing, copying and distributing mail.
Education
High School Diploma -
Avery County High School
Newland, NC 08.1979 - 06.1983
Child Care Credentials - Early Childhood Education
Mayland Community College
Spruce Pine, NC 06.1990 - 10.1990
Skills
Telephone etiquette
Cash Handling
Problem-solving
Call forwarding
File management
Mail handling
Problem-solving skills
Sorting and labeling
Timeline
Receptionist
Campers Inn RV
10.2018 - Current
Office Assistant
A Place To Grow Childcare Center
03.2005 - 10.2018
Child Care Credentials - Early Childhood Education
Mayland Community College
06.1990 - 10.1990
High School Diploma -
Avery County High School
08.1979 - 06.1983