Lori Fleming
Appleton,WI
Summary
Experienced in managing daily operations within a service-oriented environment, ensuring client satisfaction through effective workflow management. Developed and implemented training programs for staff, enhancing customer service skills and operational consistency. Oversaw inventory management processes to maintain adequate supplies, contributing to uninterrupted service delivery. Skills in customer service, self-motivation, and time management are applicable to real estate transactions and client interactions.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Salon Owner/Operator
Salon Retro
Kimberly, Wisconsin
09.2012 - Current
- Managed daily salon operations to ensure smooth workflow and client satisfaction.
- Trained staff on techniques, customer service, and salon procedures for consistent service delivery.
- Oversaw inventory management, ensuring adequate supplies of products and tools for services.
Salon Owner/Operator
Trendsetters Salon & Spa
Appleton, Wisconsin
08.2006 - 09.2012
- Managed daily salon operations to ensure smooth workflow and client satisfaction.
- Trained staff on techniques, customer service, and salon procedures for consistent service delivery.
- Oversaw inventory management, ensuring adequate supplies of products and tools for services.
Salon Owner/Operator
Precision Styles
Appleton, WI
10.2003 - 08.2008
- Managed daily salon operations to ensure smooth workflow and client satisfaction.
- Trained staff on techniques, customer service, and salon procedures for consistent service delivery.
- Oversaw inventory management, ensuring adequate supplies of products and tools for services.
Education
Certificate of Technical Studies - Cosmetology
Gill Tech Academy of Hair Design
Appleton, WI07-1992
Skills
- Customer service
- Self motivated
- Excellent time management
- Managing staff
Certification
- Certified Microblading artist
- WI tattoo license
- State manager and educator license
Timeline
Salon Owner/Operator
Salon Retro
09.2012 - Current
Salon Owner/Operator
Trendsetters Salon & Spa
08.2006 - 09.2012
Salon Owner/Operator
Precision Styles
10.2003 - 08.2008
Certificate of Technical Studies - Cosmetology
Gill Tech Academy of Hair Design