Lori Glenn
Dellrose,TN
Summary
Diligent Administrator with solid background in managing and coordinating schedules. Successfully supported teams by organizing appointments and meetings, ensuring smooth daily operations. Demonstrated efficiency in time management and effective communication skills.
Overview
12
12
years of professional experience
Work History
Head Cashier
Lowes Home Improvment
Athens,AL
02.2025 - Current
- Supervised daily cash register operations, ensuring accuracy in all transactions.
- Trained and mentored new cashiers on company policies and customer service standards.
- Managed cash handling procedures, reducing discrepancies through thorough audits.
- Enhanced customer experience by resolving inquiries and addressing concerns efficiently.
- Coordinated scheduling for cashier staff to optimize coverage during peak hours.
- Collaborated with management to develop promotional strategies to boost sales performance.
- Mentored new cashiers, providing comprehensive training that resulted in increased productivity.
- Handled escalated customer concerns with professionalism and empathy, working diligently toward satisfactory resolutions.
- Provided exceptional customer service by promptly resolving issues and fostering positive relationships with patrons.
- Worked closely with team members from other departments to resolve complex customer issues or facilitate seamless transactions.
- Coordinated breaks for fellow cashiers, ensuring continuous coverage during busy periods without compromising productivity.
- Supported store initiatives related to loyalty programs or credit card applications, driving overall sales growth.
Behavioral Job Coach
Santa Barbara Board of Education
Santa Maria, CA
08.2018 - 01.2020
- Developed individualized job readiness plans to enhance client employability and confidence.
- Facilitated workshops on resume writing and interview techniques, improving participant engagement.
- Collaborated with local employers to identify job opportunities aligned with clients' skills.
- Provided ongoing support and mentorship to clients during job placements, ensuring successful transitions.
Real Estate Paralegal
ADM Title
Huntsville, AL
02.2023 - 12.2024
- Conducted thorough title searches and document reviews for property transactions.
- Assisted in drafting legal documents, including purchase agreements and lease contracts.
- Organized case files and maintained accurate records of real estate transactions.
- Coordinated with clients, realtors, and government agencies to facilitate smooth processes.
- Implemented efficient filing systems to enhance document retrieval and organization.
- Streamlined the closing process for residential and commercial transactions, resulting in improved efficiency.
- Prepared legal documents such as deeds, mortgages, and leases to facilitate smooth real estate transactions.
- Created detailed closing checklists to ensure accuracy and completeness of required documentation prior to finalizing transactions.
- Ensured proper recording of property transfers at local government offices, maintaining accuracy and compliance with local regulations.
- Collaborated with clients, attorneys, and lenders to address issues promptly and maintain positive working relationships.
- Assisted clients in understanding complex legal documents by providing clear explanations and answering questions promptly.
- Coordinated seamless communication between all parties involved in the transaction process through proactive outreach efforts.
Guest Relations Manager
Sea World San Antonio
San Antonio, TX
01.2014 - 01.2015
- Addressed guest inquiries and concerns promptly to promote positive experiences.
- Created training resources to boost staff understanding of guest service protocols.
- Established feedback channels to enhance visitor satisfaction and engagement.
- Organized special events and programs to enrich guest interactions.
Education
Bachelor of Science - Legal Studies
Liberty University
Lynchburg, VA05.2020
Skills
Organization
business administration
Scheduling
Timeline
Head Cashier
Lowes Home Improvment
02.2025 - Current
Real Estate Paralegal
ADM Title
02.2023 - 12.2024
Behavioral Job Coach
Santa Barbara Board of Education
08.2018 - 01.2020
Guest Relations Manager
Sea World San Antonio
01.2014 - 01.2015
Bachelor of Science - Legal Studies
Liberty University