Lori Goldsmith
Honeoye Falls,NY
Summary
Experienced Associate District Property Manger with 4 years experience in Property Management, Ability to build relationships establishing excellent rapport, Detailed oriented, Outstanding communication, Team player and love to contribute to the success of an enterprise, High level of professionalism, Trustworthiness, Competence and Integrity.
Overview
16
16
years of professional experience
Work History
Regional Property Manager
Cook Properties
01.2023 - Current
- Trains and mentors property management staff, fostering professional growth and operational efficiency
- Handles all work orders, ensuring completion
- Maintains resident relations and communications
- Sends out monthly statements
- Completes quarterly visits to 13 communities, over 900 pads, throughout NY State, issuing lease violations
- Establishes relationships with code inspectors, case workers, lawyers and the health department
- Identifies and addresses potential safety issues and liability concerns
- Handles conflict resolution among tenants effectively while maintaining a sense of fairness among the parties involved
- Started a Corporate Wellness Program while managing a committee to host company-wide events
- Completes Fair Housing training annually
- Manages a team of 6 including, maintenance staff and administrative staff
Owner/Manager
UPSTATE WELLNESS
06.2010 - Current
- Founded and operated a small consultancy focused on executing health and wellness talks and presentations throughout the community
- Partnered with local businesses, libraries, senior centers, recreation centers and continuing education programs
- Business was self-sustaining with little to no active involvement required during normal business hours
Property Manager
MCKANE MANAGEMENT
09.2021 - 11.2022
- Managed more than 30 single family and multi-family residential units in the Greater Rochester Area
- Authored and edited lease agreements, lease renewals and management agreements
- Sourced and qualified prospective tenants through screening, credit checks and references
- Developed and maintained relationships with tenants, property owners, vendors & local agencies
- Collected, posted and deposited rents in a timely manner using Propertyware software
- Maintained accurate records of tenant ledgers, owner portals, statements, vendor invoicing and payments
- Managed property repairs, maintenance, inspections and certificate of occupancy needs
- Hired to develop and manage day-to-day operations for this local residential property management company founded by a successful real estate broker
Cake Decorator
CHEESY EDDIES BAKERY
04.2019 - 04.2020
- Answered customer calls and filled custom orders
- Completed special orders for corporate customers
Medical Administrator
DERMATOLOGY PARTNERS OF WESTERN NEW YORK
09.2015 - 10.2019
- Cashed out and balanced drawers at the end of each day. Verified insurance benefits
- Fielded high-volume, multi-line phone system that averaged hundreds of incoming calls per day
- Processed incoming/outgoing mail. Sent and distributed faxes. Coordinated prescription renewals
- Assisted and supported as necessary all medical billing
- Supervised various administrative & front-office operations for this boutique aesthetic dermatology practice
- Managed the scheduling for eight front desk staff members and six providers performing routine procedures, surgeries and cosmetic procedures
- Assisted in hiring, training, onboarding and performance managing new employees
Front Office Manager
CAMPANELLA CHIROPRACTIC AND WELLNESS
10.2013 - 09.2015
- Working independently, handled all front office functions, including answering phones, scheduling appointments, verifying insurance, ordering supplies and cashing out
- Assisted with billing as necessary
Skills
- Tenant Relations
- Customer Service
- Time Management
- Problem-Solving
- Attention to Detail
- Property Tours and Inspections
- Microsoft Word
- Microsoft Outlook
- Microsoft Office
- Teams
- Maintenance Supervision
- Fair Housing Training
Timeline
Regional Property Manager
Cook Properties
01.2023 - Current
Property Manager
MCKANE MANAGEMENT
09.2021 - 11.2022
Cake Decorator
CHEESY EDDIES BAKERY
04.2019 - 04.2020
Medical Administrator
DERMATOLOGY PARTNERS OF WESTERN NEW YORK
09.2015 - 10.2019
Front Office Manager
CAMPANELLA CHIROPRACTIC AND WELLNESS
10.2013 - 09.2015
Owner/Manager
UPSTATE WELLNESS
06.2010 - Current