Lori Horton
Roseville,MI
Summary
Reliable Certified Medical Assistant with 15+ years of experience in patient care environments. Expertly assists with office operations and physician support by gathering patient information, proactively managing supply stock and promoting communication. Respectful during each patient interaction to improve satisfaction ratings and patient retention.
Overview
18
18
years of professional experience
1
1
Certification
Work History
National Certified Medical Assistant
Henry Ford Health East Jefferson Family Practice
10.2017 - Current
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Obtained prior authorizations and global referrals through patients health insurance.
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging, and compassionate environment.
- Consistently maintained up-to-date certifications, demonstrating dedication to professional development and quality patient care.
National Certified Medical Assistant
Henry Ford Health OB-GYN
05.2007 - 10.2017
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Performed medical records management, including filing, organizing and scanning documents.
- Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained prior authorizations and global referrals through patient health insurance.
- Collaborated with medical and administrative personnel to schedule surgeries.
Education
Associate of Applied Science - Medical Assisting
Macomb Community College
Warren, MI05-2007
American Academy of Professional Coders
01-2024
Skills
- Team collaboration
- Insurance verification
- Medical office administration
- Electronic health records management
- Medical Coding
- Immunization administration
- EKG administration
- Phlebotomy
Certification
- Certified Medical Assistant (CMA) - American Association of Medical Assistants
- Certified Professional Coder - Apprentice (CPC-A)
- Basic Life Support (BLS) - American Heart Association.
- Tuberculosis Testing (TST)
Timeline
National Certified Medical Assistant
Henry Ford Health East Jefferson Family Practice
10.2017 - Current
National Certified Medical Assistant
Henry Ford Health OB-GYN
05.2007 - 10.2017
Associate of Applied Science - Medical Assisting
Macomb Community College
American Academy of Professional Coders