Lori Lipka
Port Richey,United States
Summary
Proven leader in retail management with a track record of enhancing customer satisfaction and boosting sales at Save A Lot. Excelled in team collaboration and problem-solving, increasing operational efficiency. Skilled in money handling and fostering a positive work environment, demonstrating significant achievements in customer service and team management.
Overview
27
27
years of professional experience
Work History
Sales Associate
7 Eleven Gas Station
7320 State Rd. 54. New Port Richey
01.2019 - 04.2020
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Sales Associate
Hess Express
U.S Hwy 19. Holiday Fl 34690
07.2002 - 10.2003
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Prep Blimpie subs, God Fathers Pizza within the store. Take orders.
Assistant Manager
Farm Store
6001 Troublecreek Rd. New Port Richey Fl. 34653
01.2001 - 03.2002
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Sales Associate
Texaco Gas Station
18902 Gunn Highway. Odessa Fl 33556
08.1998 - 07.2000
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
Assistant Manager of Operations
Save A Lot
3318 U.S. Highway 19. Holiday Fl. 34691
09.1993 - 01.1998
- Managed daily operations, delegating tasks appropriately to ensure smooth functioning of store.
- Mentored new hires, guiding them through their roles while providing ongoing support for professional growth opportunities.
- Inventory control
- Maintain a clean safe environment
- Troubleshooting computers and registers
- Prepare W/E paper work for corporate and regional office.
Education
Some College - Accounting Emphasis On Business
Webster College
Grand Blvd. Holiday Fl 3469106.2000
Skills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-solving skills
- Money Handling
- Cash Register Operation
Timeline
Sales Associate
7 Eleven Gas Station
01.2019 - 04.2020
Sales Associate
Hess Express
07.2002 - 10.2003
Assistant Manager
Farm Store
01.2001 - 03.2002
Sales Associate
Texaco Gas Station
08.1998 - 07.2000
Assistant Manager of Operations
Save A Lot
09.1993 - 01.1998
Some College - Accounting Emphasis On Business
Webster College