Lori L. Williams
Camas,USA
Summary
Highly effective sales and service industry professional emphasizing elite customer service and work ethic. Sales, service, logistics, training, and supervision experience bringing a smile to customers and team members through my energetic and positive attitude.
Professional sales coordinator with extensive experience in sales operations and customer relationship management. Expertise in orchestrating sales activities and ensuring smooth operational workflows. Known for fostering team collaboration and adapting to changing business needs while maintaining results-oriented focus. Proficient in CRM systems and skilled in effective communication.
Overview
18
18
years of professional experience
Work History
Inside Sales Coordinator
Bodaq Finishes
Camas, WA
02.2025 - Current
- Coordinated communication between sales team and clients, ensuring timely follow-ups and information flow.
- Managed order processing and documentation, enhancing accuracy in sales transactions.
- Developed training materials for onboarding new staff, improving knowledge retention and efficiency.
- Streamlined sales data reporting processes, increasing visibility of key performance metrics.
International Inside Sales
Precor Commercial Fitness
Woodinville, WA
05.2024 - 02.2025
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
International Inside Sales Rep.
Core Health & Fitness
Vancouver, WA
04.2022 - 05.2024
- Run company wide meetings for LATAM markets providing scorecard revenue dashboard
- Manage all company accounts, logistics and customer service for Latin America & Brazil
- Inside B2B customer service of high growth customers
Customer Care Representative
Nautilus Inc.
Vancouver, WA
08.2021 - 03.2022
- Provide remote diagnosis of repair issues for customers by telephone, email, online and record product failure and repair information within the business system for further analysis.
- Demonstrate a thorough knowledge of all relevant product across multiple product lines.
- Use empathy and active listening to better understand customers’ needs and expectations, including, but not limited to completing any customer commitments on time.
Manager – Bartender – Server
Various
Lahaina, HI
01.2021 - 04.2021
- Front of house manager and Bartender. Managed A/P and A/R for product deliveries. Extraordinary customer service.
- Customer obsessed service and hospitality
Doors and Windows Showroom Manager
Dixieline
San Diego, CA
06.2013 - 07.2015
- Inside/outside sales and support. Cold calls, account maintenance - Job site visits and field support. Order and logistics management.
Doors and Windows Showroom Manager
Newmans
San Diego, CA
01.2012 - 06.2013
- Inside and outside sales. Cold calls, account maintenance.
Outside Sales Rep
Seashell Awnings Inc.
San Diego, CA
08.2008 - 12.2012
- Outside sales support and account management Southwest Region.
- Inhouse account management of regional domestic clients.
- Assistance to Sales team for International Export sales and Import logistics.
Education
High School Diploma -
Palomar Institute of Cosmetology
San Marcos, CASkills
- Fluent in English, Spanish
- Account Management & Logistics Planning
- Microsoft Office 365, Case Center, NetSuite, Oracle, Salesforce, Hubspot
- Extraordinary customer relations and service
- Staff Trainer
Timeline
Inside Sales Coordinator
Bodaq Finishes
02.2025 - Current
International Inside Sales
Precor Commercial Fitness
05.2024 - 02.2025
International Inside Sales Rep.
Core Health & Fitness
04.2022 - 05.2024
Customer Care Representative
Nautilus Inc.
08.2021 - 03.2022
Manager – Bartender – Server
Various
01.2021 - 04.2021
Doors and Windows Showroom Manager
Dixieline
06.2013 - 07.2015
Doors and Windows Showroom Manager
Newmans
01.2012 - 06.2013
Outside Sales Rep
Seashell Awnings Inc.
08.2008 - 12.2012
High School Diploma -
Palomar Institute of Cosmetology