Summary
Overview
Work History
Education
Skills
References
Timeline
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LORI ROBINSON

Lake Havasu City,AZ

Summary

Adept at enhancing guest relations and ensuring top-notch service, I excelled as a Food Server at Chili's Restaurant and a Buried Service Wire Clerk at Verizon. Leveraging skills in cleanliness standards and service prioritization, I significantly improved customer satisfaction. My leadership in deploying technicians and managing quality control showcases my blend of hard and soft skills, driving operational excellence.

Overview

14
14
years of professional experience

Work History

Food Server

Chili's Restaurant
Orange, CA
05.2011 - 03.2020
  • Interacted with customers, ensuring reliable and timely service.
  • Maintained cleanliness and organization of dining area, including setting tables and refilling condiments
  • Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.

Buried Service Wire Clerk

Verizon
Downey, CA
07.2006 - 02.2010
  • Pod lead for the southwest region.
  • Responsible for technicians' deployments.
  • Daily count sheets, created work order tickets, and handled phones.
  • Lead twice-daily pod calls.
  • Monitored jobs throughout the day.

Education

High School Diploma -

Millikan
Long Beach, CA
06-1975

General

Cypress College
Cypress, CA

Skills

  • Guest relations
  • Cleanliness standards
  • Food safety practices
  • Order verification
  • Professional attitude
  • Health code compliance
  • Service prioritization
  • Quality control
  • Order accuracy
  • Supply restocking

References

References available upon request.

Timeline

Food Server

Chili's Restaurant
05.2011 - 03.2020

Buried Service Wire Clerk

Verizon
07.2006 - 02.2010

High School Diploma -

Millikan

General

Cypress College

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LORI ROBINSON