Lori Tilney
Sherman,TX
Summary
Dynamic and results-driven professional with a proven track record at Spirit Halloween LLC, excelling in customer service and teamwork. Recognized for enhancing client satisfaction through effective problem-solving and exceptional people skills. Adept at managing multiple tasks while maintaining organized records, contributing to improved operational efficiency.
Overview
3
3
years of professional experience
Work History
Sales Associate
Spirit Halloween LLC
06.2025 - Current
- Assisted customers in product selection and provided exceptional service to enhance shopping experience.
- Operated point-of-sale system efficiently, processing transactions and managing cash register duties.
- Maintained store appearance by organizing merchandise displays and ensuring cleanliness throughout the sales floor.
- Collaborated with team members to achieve daily sales goals and improve overall store performance.
- Processed customer transactions efficiently using point-of-sale systems.
- Assisted customers with product inquiries and provided tailored recommendations.
Customer Service Representative
H & R Block Tax Services
01.2023 - 04.2023
- Assisted clients with tax preparation inquiries and provided comprehensive support throughout the filing process.
- Resolved customer concerns by applying problem-solving skills to enhance client satisfaction and loyalty.
- Maintained organized records of client interactions, contributing to improved data management practices.
Education
High School Diploma -
Whitesboro Isd
Whitesboro, TX01-2006
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Multi-tasking strength
- Excellent people skills
Timeline
Sales Associate
Spirit Halloween LLC
06.2025 - Current
Customer Service Representative
H & R Block Tax Services
01.2023 - 04.2023
High School Diploma -
Whitesboro Isd