Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Lorianne Bennett

Guilford,ME

Summary

Experienced Pharmacy Technician knowledgeable in all facets of pharmacy operations. Successful in quickly and accurately filling prescription orders and building relations with customers for sustained business growth and customer retention. Team-oriented and dedicated to collaboratively delivering exceptional customer service. Also experienced in giving vaccines.

Overview

21
21
years of professional experience

Work History

Senior Lead Pharmacy Technician

Walgreens
04.2002 - Current
  • Supervised [Number] pharmacy technicians and coordinated day-to-day assignments.
  • Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
  • Maintained and updated patient records, prescription information and patient data in accordance with HIPAA regulations.
  • Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
  • Collected co-payments or full payments from customers.
  • Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Reviewed and verified customer information and insurance provider information.
  • Stocked, labeled, and inventoried medication to keep accurate records.
  • Maintained proper drug storage procedures, registries, and records for controlled drugs.
  • Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.

Education

Associate of Science - Medical Assisting

Beal College
Bangor, ME
05.1982

High School Diploma -

Dexter Regional High School
Dexter, ME
06.1980

Skills

  • Prescriptions Management
  • Label Products
  • Demographic Profiling
  • HIPAA
  • Quality Assurance and Control
  • Pharmacy Management Software
  • Patient Information Collection
  • Dispensing Medications
  • Organization and Prioritization
  • Supervising Technicians
  • Troubleshooting Malfunctioning Equipment

Accomplishments

CPR certified

Timeline

Senior Lead Pharmacy Technician

Walgreens
04.2002 - Current

Associate of Science - Medical Assisting

Beal College

High School Diploma -

Dexter Regional High School

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Lorianne Bennett