Lorie Longo
DiamondHead Beach Resort-Coste Isand Cusine/Cabanas
Fort Myers
15
years of professional experience
Dynamic professional with extensive experience in hospitality and education. Known for exceptional communication and teamwork skills, effectively engaging with clients and colleagues to drive customer satisfaction and loyalty.
Work History
Server/Bartender
11 Months- Provided exceptional customer service to enhance guest satisfaction and retention.
- Processed orders accurately, ensuring timely delivery of food and beverages.
- Collaborated with kitchen staff to ensure seamless service during peak hours.
- Maintained cleanliness and organization of dining areas to uphold resort standards.
- Adapted quickly to changing priorities in fast-paced restaurant environment.
- Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
Physical Education/Health Education Teacher
3 Years 11 Months- Facilitated engaging lessons on nutrition, physical activity, and mental wellness for middle school students.
- Developed and implemented comprehensive health education curricula for diverse student populations.
- Collaborated with faculty to integrate health education into broader academic programs and initiatives.
- Led workshops for parents on promoting healthy lifestyle choices and enhancing student well-being.
- Department Head and Mentor
Fine Dining Server
1 Year 2 Months- Managed multiple tables efficiently while maintaining high standards of food and beverage presentation.
- Assisted in wine pairings, enhancing the dining experience through expert knowledge of beverage selections.
- Maintained cleanliness and organization of service areas, ensuring compliance with health and safety regulations.
- Enhanced customer satisfaction by providing exceptional fine dining service and anticipating guests'' needs.
Table Games Dealer
2 Years 3 Months- Dealt various table games, including blackjack and roulette, ensuring adherence to casino procedures.
- Monitored gameplay for compliance with regulations, maintaining a fair gaming environment.
- Provided exceptional customer service, enhancing player experience and fostering loyalty.
- Collaborated with team members to optimize game flow and address player inquiries efficiently.
Education
Master of Ed Admin - Educational Administration
Bachelor of Science - Physical Education
Skills
Customer service excellence
Teamwork and collaboration
Relationship builder
Effective communicator
Beverage knowledge
Friendly and outgoing
Guest relations
High-end clientele engagement
Accomplishments
Two time Fairview High School Athletic Hall of Fame Inductee
Collegiate Volleyball Player; Captains Award and MVP, Junior year
Crestdale Middle School, Wildcat of the Month
Timeline
Server/Bartender
DiamondHead Beach Resort-Coste Isand Cusine/Cabanas
10.2025 - CurrentRead More
Physical Education/Health Education Teacher
MLK Middle School
07.2015 - 06.2019Read More
Fine Dining Server
Fahrenheit Charlotte
03.2014 - 05.2015Read More
Table Games Dealer
Horseshoe Casino
01.2012 - 04.2014Read More
Ashland University
Master of Ed Admin from Educational Administration
Read More
Youngstown State University
Bachelor of Science from Physical Education
Read More