Lorilei Hubbling
Sioux Falls,South Dakota
Summary
Throughout my High School career, I maintained many different positions ranging from order taking, to fry cook, to busser. Heading forth, I hope to continue to expand my skill sets outside of the food industry.
Overview
2
2
years of professional experience
Work History
Assistant Manager
Circle K
05.2024 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Generated repeat business through exceptional customer service.
- Ensured compliance with all safety regulations by conducting regular inspections of equipment/operations within the store.
- Coached new employees, ensuring smooth onboarding process and quicker adaptation to their roles.
- Maintained compliance with health and safety regulations, ensuring safe environment for both staff and customers.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Defined clear targets and objectives and communicated to other team members.
- Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
Waiter's Assistant
ROAM Kitchen + Bar
4525 W Empire Pl. Sioux Falls, SD, 57106
02.2023 - 05.2024
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Folded napkins and prepared silverware sets to provide adequate supply for host station.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Bussed tables during busy periods to assist staff and quickly turn over tables.
- Arranged tables and chairs for special occasions and events.
- Assisted with bussing tables and cleaning up spills.
- Checked dining area supplies of linens, wrapped silverware, and replenished low stock.
Education
Roosevelt High School
Sioux Falls, SD05.2024
Skills
- Food presentation
- Cleanliness
- Customer Service
- Professional Appearance
- Memory retention
- Efficient Work Pace
- Food safety awareness
- Accurate money handling
- Store front maintenance
- Time Management
- Attention to Detail
- Cleaning
- Store front organization
Volunteer Work
Feeding South Dakota - Packaging Boxes/ Organizing Warehouse
Timeline
Assistant Manager
Circle K
05.2024 - Current
Waiter's Assistant
ROAM Kitchen + Bar
02.2023 - 05.2024
Roosevelt High School