Demonstrated expertise in customer service and teamwork in fast-paced environments. Solid background in promoting brand engagement and enhancing customer experience. Successfully facilitated numerous product launches and marketing campaigns to boost brand visibility. Demonstrated strong interpersonal and communication skills while effectively managing public interactions and promotional events.
Hi, I’m
Lorraine Medrano
Santa Cruz,CA
Summary
Overview
2
Brand Ambassador
10
General Sales Associate
Work History
Home Depot
Garden Associate
05.2020 - 03.2025
Job overview
- Worked outdoors in weather conditions to care for plants and serve customers.
- Watered plants every week and regularly checked for naturally wilted parts to remove.
- Maintained walkways and paths throughout gardens for safe navigation.
- Maintained a clean and inviting garden center environment for both employees and customers alike.
See's Candies
Sales Associate
09.2019 - 02.2020
Job overview
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Advantage Solutions Marketing
Event Specialist
09.2017 - 07.2019
Job overview
- Led onsite execution of events, overseeing setup, breakdown, troubleshooting any issues as they arose while maintaining composure under pressure for a professional outcome every time.
- Interfaced with clients to understand event objectives.
- Managed event logistics and operations.
- Elevated guest satisfaction by addressing concerns promptly and professionally during events.
- Analyzed post-event feedback, implementing improvements based on insights gained for future success rates of the events organized.
Education
Cabrillo CollegeAptos, CA
No Degree from Medical Assisting & General Studies
09.2006 - 06.2010
University Overview
Skills
- Customer service
- Effective communicator
- Customer engagement
- Branding
- Sales expertise
- Product demonstration
- Goal-oriented mindset
- Brand awareness
Certification
Food Handler
Timeline
Garden Associate
Home Depot
05.2020 - 03.2025
Sales Associate
See's Candies
09.2019 - 02.2020
Event Specialist
Advantage Solutions Marketing
09.2017 - 07.2019
Cabrillo College
No Degree from Medical Assisting & General Studies
09.2006 - 06.2010
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