Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

LORRINDA ESTABROOK

Concord,NH

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Have had additional training in financial literacy and empowerment, working with BIPOC and LGBTQ communities, and all things housing. Adaptable, attentive, cooperative, empathetic, enthusiastic, friendly, honest, exceptional listening skills, positive work ethic, trauma informed

Overview

4
4
years of professional experience
1
1
Certification

Work History

Transitional Housing Sr. Advocate

YWCA NEW HAMPSHIRE
MANCHESTER, NH
01.2022 - 03.2022
  • Provided direct service to Transitional Housing program participants
  • Administered and reported on the OVW Transitional Housing grant
  • Referred clients to other housing resources when necessary
  • Provided financial literacy and empowerment to clients.
  • Collaborated and oversaw grant requirements with other community partners
  • Acted as a liaison between clients and landlords, Utilities, and community assistance programs
  • Conducted onboarding to acclimate participants to program philosophies and benefits.
  • Assisted with applications and collected required paperwork to help individuals register for supportive services.

Transitional Housing & Housing Coordinator REACH

YWCA New Hampshire
MANCHESTER, NH
07.2020 - 01.2022
  • All activities listed in Transitional Housing Senior Advocate, plus:
  • Oversaw racial justice advocate, emergency shelter and shelter advocate, housing first advocate, the AVAPs serving their service year at YWCA NH, and the OVW Transitional Housing Grant (all program aspects which included overseeing our sub-grantee for the grant, another community non-profit). Managed team of employees, overseeing hiring, training and professional growth of employees and the programs they worked on.
  • On the leadership team of YWCA NH and had been voted into a ‘member at Large’ position on the Manchester Continuum of Care's Leadership committee.
  • In charge of any housing trainings that needed to take place.
  • Was trained in AllState Financial Empowerment curriculum to use with clients, as well as Train the Trainer to train other staff to be able to utilize Allstates curriculum.

Housing First Advocate & Shelter Oversight REACH

YWCA NH
MANCHESTER, NH
12.2019 - 07.2020
  • I administered our Housing First program, worked with AVAPs at YWCA to provide budgeting and other financial empowerment
  • I also oversaw the emergency shelter, Emily's Place and worked closely with the COO to oversee the operations portion of Emily's Place. Includes being in charge of ordering food from NH Food Bank and making sure that the food pantry, and supplies closet were well stocked with donations for clients. Also was liaison to SNHU for the Annual Angel Tree donations around Christmas time for shelter survivors and their children.

Housing First Advocate CRISIS SERVICES

YWCA NH
MANCHESTER, NH
12.2017 - 12.2019
  • When I came into the organization, the Housing First program was an entirely new grant and program for all the crisis centers in NH I was responsible for developing information from the NH Coalition Against Sexual and Domestic Violence (NHCADSV) about the Housing First grant, into the Housing First program
  • I developed and built out the housing programs at the organization to what they are currently Emily's Place Emergency Shelter, Housing First, Transitional Housing, (and soon to be) Rapid Re-Housing (which is a big grant that I brought to YWCA NH through my work with Manchester's Continuum of Care...I first brought the grant to my supervisor in 2019, they applied 3 times and finally were able to secure it this last time around)
  • While I was solely in charge of Housing First, I also worked in direct service Providing advocacy for survivors by assisting with resources, taking phone calls and walk-ins, responding out to courts, child advocacy centers, and hospitals in our catchment area when survivors needed resources, someone confidential to speak with, or to let them know what rights and options they have regarding the domestic or sexual violence they suffered
  • The entire time I worked for the organization: I was on the crisis line and covered on-call shifts, also had time on the crisis line as the supervisor on duty
  • I was confidential—took mandatory 30 hours of training to gain confidentiality, under NH RSA 173: c
  • I gained a lot of experience working for a non-profit
  • Working with many other community agencies during my time there
  • I was part of fundraising initiatives, phone banking, policy outreach, and outreach & education at community events and schools
  • I spent time in my first two years working additional part-time hours in data entry, helping to get client data into our secured system for grant reporting
  • I also participated in 20 hrs./year of additional trainings E.g., grant specific trainings; serving survivors who are chronically homeless, BIPOC, or of the LGBTQ communities; trainings on providing trauma-informed services; and trainings on diversity, equity, and inclusion efforts.


Education

Data Analytics Certified Professional - Data Analytic Technologies

Visible Edge Institute
Nashua
10.2022

No Degree - Paralegal Studies

Hesser College
Manchester, NH

No Degree - Mass Communications

Quinnipiac University
Hamden, CT

High School Diploma -

Raymond High School
Raymond, NH
06.2000

Skills

  • Paperwork and Documentation
  • Client Needs Assessment
  • Prioritization Skills
  • Client Assistance Referrals
  • Online Databases
  • Teamwork and Collaboration
  • Government Subsidy Programs
  • Self-Directed Learning
  • Administrative Support
  • Computer Programming
  • Community Outreach Programs`
  • Data Research
  • Interpersonal and Written Communication
  • Professional Relationships
  • Reading Comprehension
  • Problem Resolution
  • Effective Customer Communication
  • Project Management
  • Data Modeling
  • Data Integrity Validation
  • Database Programming and SQL
  • Data Analysis
  • Spreadsheet Development
  • BI Tool and System Design
  • Business Intelligence Systems
  • Customer Communication
  • Attention to Detail
  • Business Analysis
  • Database Management
  • Query Tools
  • Data Visualization and Presentations
  • Compiling Data
  • Python Programming
  • Extraction Transformation and Loading (ETL)
  • Jupyter Notebook
  • Advanced Excel Spreadsheet Functions
  • Client Meetings
  • Microsoft Power BI
  • Data and Analytics
  • Independence and Initiative
  • Word Processing
  • Integrity and Dependability
  • Adaptability and Flexibility
  • Administration and Management
  • Pivot Tables
  • Linear Regression
  • Financial and Economic Data
  • Database Building
  • Excel Formulas
  • Office Organization
  • Client Information Database Systems
  • Customer Inquiries
  • Financial Spreadsheets
  • Dashboard Design
  • Geographic Plots
  • Professional Development
  • Writing Queries
  • Work Organizing and Prioritizing

Certification

  • Confidentiality Training - 2018
  • Trauma-Informed Care- 2018
  • Allstate Financial Empowerment Curriculum- 2018
  • Allstate Financial Empowerment Train the Trainer- 2021
  • Excel Essentials-Udemy-2022
  • Python 3.0- Udemy- 2022
  • Data Analysis with Pandas and Python- Udemy- 2022
  • Statistics for data/business analysis- Udemy- 2022
  • Tableau- Udemy- 2022
  • Microsoft Teams- Udemy- 2022
  • Data Visualization/Wrangling Masterclass- Udemy- 2022
  • SQL Bootcamp- Udemy- 2022 (PostgreSql)
  • Microsoft Power BI -Udemy- 2022
  • Data Analytics Certified Professional- Six Sigma Global Institute- 2022
  • Grant Writing- Universal Class- 2022

Timeline

Transitional Housing Sr. Advocate

YWCA NEW HAMPSHIRE
01.2022 - 03.2022

Transitional Housing & Housing Coordinator REACH

YWCA New Hampshire
07.2020 - 01.2022

Housing First Advocate & Shelter Oversight REACH

YWCA NH
12.2019 - 07.2020

Housing First Advocate CRISIS SERVICES

YWCA NH
12.2017 - 12.2019

Data Analytics Certified Professional - Data Analytic Technologies

Visible Edge Institute

No Degree - Paralegal Studies

Hesser College

No Degree - Mass Communications

Quinnipiac University

High School Diploma -

Raymond High School

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