Proactive leader experienced in coordinating staff training and ensuring compliance with healthcare regulations. Known for strong coaching abilities and fostering effective communication across teams, enhancing patient care and operational efficiency.
Overview
27
27
years of professional experience
1
1
Certification
Work History
Manager Strategic Social Work
Fresenius Medical Care NA
Newburgh
10.2020 - 01.2026
Led team in delivering quality patient care and service excellence.
Coordinated staff training and development programs to enhance skills.
Oversaw resource allocation to optimize workflow and productivity.
Facilitated communication between departments to support patient needs.
Monitored performance metrics to identify areas for improvement.
Collaborated with leadership on strategic planning initiatives for growth.
Monitored staff performance and addressed issues.
Coached, mentored and trained team members in order to improve their job performance.
Provided leadership during times of organizational change or crisis situations.
Maintained up-to-date records of employee attendance, payroll information, vacation requests.
Ensured compliance with all applicable laws, regulations, industry standards.
Conducted regular meetings with staff to discuss progress and identify areas of improvement.
Led team meetings and one-on-one coaching sessions to continuously improve performance.
Clinic Social Worker
Fresenius Medical Care NA
Newburgh
08.1998 - 10.2020
Conducted assessments to identify client needs and develop care plans.
Collaborated with healthcare teams to coordinate patient services effectively.
Provided counseling and support to patients and families facing challenges.
Educated clients on available resources and community services.
Documented case notes and maintained accurate client records consistently.
Advocated for patient rights and facilitated access to necessary care.
Developed relationships with community organizations for resource sharing.
Attended team meetings and provided feedback on case updates and treatment recommendations.
Assisted uninsured and under-insured patients in obtaining medications through grants and community resources.
Evaluated and addressed individual client needs and concerns.