Summary
Overview
Work History
Education
Skills
Timeline
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Lottrane Gunter

Atlantic City,NJ

Summary

Hardworking & focused on completing work quickly to consistently exceed targets. Reliable team member & leader. Accustomed to taking on challenging tasks. Dedicated to business success. Skilled team player with strong background in customer service and management. I work well independently and as a team player to handle assignments. I am always ready to go beyond basics assignments. Quick learner with good computer, communication abilities. I serve customers effectively with attention to detail & a hardworking approach. Customer service is my specialty. Dependable casino industry worker equipped for fast-paced work and changing daily needs. I have worked as a casino credit clerk & currently as a Credit Executive. I also have a Casino Registration license as well as a Key License with the Casino Control Commission for the state of NJ. I seek out opportunities to go beyond basics, improve processes, and increase customer satisfaction.

Overview

13
13
years of professional experience

Work History

Casino Credit Executive

Ocean Casino Resort
Atlantic City, NJ
12.2021 - Current
  • Assess customer applications for loans or lines of credit, including evaluating creditworthiness based on established criteria.
  • Perform regular audits of accounts receivable ledgers in order to identify any potential areas of concern or fraud risks.
  • Maintain up-to-date records of all transactions related to accounts receivable, including received deposits and issued credits.
  • Responsible for granting or denial of credit based on policies of Ocean Casino Resort.
  • I interact with the casino cage, table games, and slot departments to ensure casino credit markers are issued in a timely and proper manner.

Credit Clerk

Borgata Casino & Hotel
Atlantic City, NJ
06.2018 - 07.2024
  • Entered new applications into the system and verified completeness.
  • Reviewed paperwork carefully and pursued payments with dedication to contribute to strong risk control and minimize bad debt expense.
  • Helped credit team efficiently process paperwork and keep operations in line with established policies.
  • Processed weekly letters to inform potential customers of decisions.
  • Required minimal oversight to complete job tasks, meeting all deadlines and goals.
  • Managed daily tasks consistently and sought out opportunities to go beyond requirements and support business targets.
  • Finished all tasks and job duties, adhering to deadlines to avoid delays.

Merchandising Associate

Autozone
Absecon, NJ
07.2020 - 07.2021

-Recommended, revised, or presented new design ideas with assistant merchandisers.

-Defined, designed, and implemented creative visual merchandising strategies.

-Identified vendors and suppliers to source materials and elements required for displays.

-Created appealing, eye-catching visual displays to lead customers through the entire store.

-Worked with district and store managers to understand program intent and implement effective strategies.

-Changed displays to promote new product launches and reflect seasonal themes.

Parts Sales Manager

AutoZone
Philadelphia, PA
06.2011 - 07.2017
  • Directed and scheduled employee tasks by forecasting goals and objectives.
  • Maximized inventory control, staff efficiency, and public display.
  • Assigned work schedules to staff, and trained employees in auto parts knowledge.
  • Attended managers' meetings to report on inventory and sales for the auto parts department.
  • Worked closely with all sales personnel to assist with routine sales and handle advanced issues.
  • Resolved customer complaints regarding sales and service.
  • Counted daily cash, prepared deposits, and updated financial records with current totals.
  • Followed up on orders to confirm availability of requested auto parts and supplies to complete repairs on time.

Education

High School Diploma -

Delaware Valley Charter High School
Philadelphia, PA
06-2010

Skills

  • Customer Service
  • Training and mentoring
  • Product Merchandising
  • Inventory Management
  • Store Opening and Closing
  • Sales Team Leadership
  • Account Management
  • Critical Thinking
  • Driven Work Ethic
  • Management
  • Sales expertise
  • Verbal communication
  • Application processing
  • Financial management
  • Credit file review
  • Regulatory compliance
  • Document processing
  • Customer relations
  • Retail Operations
  • Team Supervision

Timeline

Casino Credit Executive

Ocean Casino Resort
12.2021 - Current

Merchandising Associate

Autozone
07.2020 - 07.2021

Credit Clerk

Borgata Casino & Hotel
06.2018 - 07.2024

Parts Sales Manager

AutoZone
06.2011 - 07.2017

High School Diploma -

Delaware Valley Charter High School
Lottrane Gunter