Louanne Stanton
Mt Pleasant,NC
Summary
Resourceful Grief Specialist offering expertise in helping people who have experienced a loss, continued support for them and customer service. Adept at quickly learning new technologies and processes for driving success. Proven track record of successfully managing multiple projects and developing innovative solutions.
Overview
19
19
years of professional experience
Work History
Certified Grief Specialist
Loss101
07.2015 - Current
- Cultivated positive relationships with clients to deliver timely services and materials.
- Followed all company policies and procedures to deliver quality work.
- Listened and responded to customer requests and forwarded necessary information to superiors.
- Coordinated and executed marketing campaigns to generate new leads and sales opportunities.
- 325 People have graduated from Loss101 class since 2015
Independent Insurance Sales
Self Employed Insurance Group
07.2010 - Current
- Monitored customer feedback and identified areas of insurance needs.
- Finalized sales and submitted applications to specific companies.
- Developed and implemented promotional strategies to increase customer base.
- Followed up promptly with interested clients to close insurance policy
- Maintain customer retention.
- Built client base of 250 people.
Warranty Coordinator
MI Homes, Inc.
02.2005 - 07.2010
- Optimized organizational systems for homeowner warranty issues and recordkeeping.
- Assisted in development of training materials for new hires, contributing to well-informed team of Warranty Coordinators.
- Conducted ongoing reviews of program warranty systems to assess cost control measures.
- Educated customers on proper maintenance and care practices to minimize warranty claims and improve product longevity.
- Managed approximately 300 homes under construction, 1000 homeowners that had closed in past 15 years.
Education
No Degree - Grief Recovery Specialist
Grief Recovery Institute
Bend OR07.2015
Associate of Arts - Early Elementary Education
Southeastern Bible College
Birmingham AL05.1986
Skills
- Quantitative skills
- Project Planning
- Marketing insurance plans
- Marketing Loss101 classes
- Public Speaking
Timeline
Certified Grief Specialist
Loss101
07.2015 - Current
Independent Insurance Sales
Self Employed Insurance Group
07.2010 - Current
Warranty Coordinator
MI Homes, Inc.
02.2005 - 07.2010
No Degree - Grief Recovery Specialist
Grief Recovery Institute
Associate of Arts - Early Elementary Education
Southeastern Bible College