Loucha Charite
Orem,USA
Summary
Customer-focused individual who is a committed job seeker with a history of meeting company needs with consistent and organized practices. Strong interpersonal skills with a talent for effectively addressing concerns. Skilled in working under pressure, de-escalating, and adapting to new situations and challenges to best enhance the organizational brand. I am willing to learn and always try to improve my skills. I am focused on delivering high-quality care to individuals from diverse backgrounds. Dedicated to protecting patient safety and promoting satisfaction with facility services. Kind and energetic professional with outstanding bedside manner and leadership abilities. Compassionate about everything I do. Devoted to giving every customer a positive and memorable experience
Overview
15
15
years of professional experience
1
1
Certification
Work History
Patient Care Technician
Timpanogos Regional Hospital
Orem, USA
09.2023 - Current
- Vitals
- 1-to-1 sitter/Patient Safety (Provide appropriate emotional support)..
- Monitoring patients.
- Bedside Assist (Transfer, Bathing, Grooming, and Changing linens).
- Reported any observed changes in behavior or physical condition to the nursing staff immediately.
- Assisted with patient admissions, discharges and transfers.
- Therapeutic maneuvering and repositioning of patients.
- Customer Service Skills.
- Hospital setting (CPR, Call Codes, Responded quickly in emergency situations by providing appropriate first aid measures).
- Secretary Dudes (Answer Phones, Call Out experience, Fax papers, mail papers).
- Collect fluid samples for testing.
- Electrocardiograms.
- Medical Teamwork.
- Maintained accurate records of patient care, condition, progress, and concerns.
- Organized supplies in order to maintain adequate stock levels throughout shift.
CNA
ASPEN SENIOR CARE
Provo, USA
03.2013 - Current
- Provided assistance with activities of daily living, including bathing, dressing and grooming.
- Assisted patients in ambulation and transfers using proper body mechanics.
- Performed vital sign assessments, such as taking blood pressure and temperature.
- Documented patient care services by charting in designated areas.
- Maintained a clean, safe environment for the patient by adhering to infection control policies and procedures.
- Monitored food intake and output as directed by nursing staff.
- Provided emotional support to family members during difficult times.
- Turned and repositioned bedridden patients to prevent bedsores.
Medical Assistant 2
Intermountain Healthcare
Riverton, USA
04.2019 - 08.2023
- COVID-19 Patient Experience.
- Do patient vitals.
- Verify patient information by interviewing patient; record medical history, and confirm purpose of visit.
- Provider Assistant to the doctor.
- Collecting payment (Dealing with patient insurance (All Types)).
- Understanding medical terminology and standard insurance forms.
- Ability to multitask.
- Computer experience (with fast, accurate typing skills).
- Strong organizational abilities and attention to detail.
- Prepare charts for doctors.
Patient Registration Representative
Intermountain Healthcare
Riverton, USA
08.2015 - 04.2019
- Outstanding customer service skills.
- Greeted patients and answered questions regarding registration process.
- Managed high volume of incoming calls while maintaining professional demeanor.
- Entered patient data into electronic medical record system accurately and efficiently.
- Responded to inquiries from patients, families, physicians, and other healthcare personnel.
- Verified insurance eligibility through online portals or by phone calls.
- Computer experience, with fast, accurate typing skills.
- Prepare charts for doctors.
- Dealing with patient insurance.
- Greeted patients and answered questions regarding registration process.
Support Staff
House of Hope
Provo, USA
08.2014 - 09.2015
- Receptionist
- Do random UAs.
- Medication Handout.
- Perimeter check and Dorm Checks.
- Maintained records of patient progress in accordance with departmental policies and procedures.
- Watch and play with the mother's children (as needed).
- Transporter (Hospital, doctor appointments, court, etc.)
- Leadership of Staff.
- Checking guests/visitors.
Night Supervisor and Teacher
KIDS ON THE MOVE
Orem, USA
03.2011 - 03.2013
- Developed and implemented age-appropriate activities to stimulate physical, emotional, social, and intellectual growth of children.
- Instructed staff on proper child care techniques and strategies for dealing with difficult behaviors.
- Provided guidance to staff members on how best to handle challenging situations involving children.
- Created a positive learning environment through effective classroom management techniques.
- Met regularly with parents and guardians to discuss their child's progress and provide feedback.
- Collaborated with teachers to ensure that classroom curriculum was being met according to state standards.
- Maintained a clean and safe environment for both staff members and children.
PRE-SCHOOL TEACHER
ALL ABOUT KIDS
Logan, USA
03.2010 - 01.2011
- Conducted classroom activities to stimulate physical, mental, and social development of preschool students.
- Assisted in providing a safe and secure environment for children.
- Developed lesson plans that incorporated creative teaching techniques.
- Provided childcare to children aged 0-12 in a safe and friendly environment.
- Assisted with potty training of toddlers.
- Prepared bottles for infants and changed diapers when necessary.
- Instructed children on proper hygiene habits such as hand washing and brushing teeth.
- Supervised indoor and outdoor play activities while ensuring safety of all children at all times.
Education
Bachelor of Science - Biology
Utah Valley University
Orem, UT10-2025
Associate in Science (AS) - Biology
Utah Valley University
Orem, UT05.2022
High school or equivalent -
STAMFORD HIGH SCHOOL
Stamford, CT01.2009
Skills
- Customer Service
- Leadership
- Patient Observation
- Basic nursing care
- Medical Records
- EKG
- Medical Office Experience
- Emergency Response
- EMR Systems
- Epic
- ICD-10
- Medical Terminology
- Insurance Verification
- Scheduling ( All kinds)
- Data Collection
- Medical Billing
- Hospital Experience
- Clerical Experience
- CPT Coding
- Meal Preparation
- Computer Skills
- Front desk
- Medical administrative support
- Childcare (Age 0-10)
- Writing skills
- Acute and rehabilitative care
- Infection control standards
- Documentation review
- Blood Glucose Monitoring
- Activity Planning
- Activities leadership
- Early education
Certification
- BLS Certification/ AED / First Aid, (Current)
- Certified Nursing and Patient Technician
- Early Childhood Education
- Certified Clinical Medical Assistant (CCMA)
Additional Information
I am a highly qualified, hardworking individual who does not shun difficult tasks. Very friendly person, outgoing, loves people, people love me, and I am willing to learn. Skills and traits are: Determined, Motivated, Patient, Sense of Humor, Positive Attitude, Trustworthy, Understanding, Quick Learner, Endurance, Giving, and Punctual.
Personal Information
- Willing To Relocate: Anywhere
- Authorized To Work: US for any employer
Languages
English
Full Professional
Haitian Creole
Limited
References
References available upon request.
Timeline
Patient Care Technician
Timpanogos Regional Hospital
09.2023 - Current
Medical Assistant 2
Intermountain Healthcare
04.2019 - 08.2023
Patient Registration Representative
Intermountain Healthcare
08.2015 - 04.2019
Support Staff
House of Hope
08.2014 - 09.2015
CNA
ASPEN SENIOR CARE
03.2013 - Current
Night Supervisor and Teacher
KIDS ON THE MOVE
03.2011 - 03.2013
PRE-SCHOOL TEACHER
ALL ABOUT KIDS
03.2010 - 01.2011
Bachelor of Science - Biology
Utah Valley University
Associate in Science (AS) - Biology
Utah Valley University
High school or equivalent -
STAMFORD HIGH SCHOOL
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