Louie Sevilla
Merced,CA
Summary
Friendly, dependable, and customer focused with experience at Cold Stone Creamery. Gained strong skills in cash handling, teamwork, and customer service in a fast paced environment. Known for staying positive, helping train new team members, and keeping things clean and organized. Quick to learn, adaptable, and always ready to take on new challenges. Looking to bring my strong work ethic, multitasking skills, and people-first attitude into a new opportunity.
Overview
2
2
years of professional experience
Work History
Cashier
Cold Stone Creamery
Merced, CA
04.2023 - Current
• Delivered exceptional customer service by resolving inquiries and concerns promptly and professionally.
• Prepared and customized signature ice cream creations and specialty cakes to meet customer expectations.
• Performed closing procedures, including deep cleaning tasks and securing the store at end of shift.
• Trained and mentored new team members on store procedures, product preparation (ice cream, smoothies, shakes, cakes), and customer service best practices.
Education
High School Diploma -
Golden Valley High School
2121 E Childs Ave, Merced, CA 95341Skills
- Customer service
- Time management skills
- Cleaning and sanitizing
- Order taking
- Patience and empathy, cash handling
- Cash handling
- Team collaboration
Timeline
Cashier
Cold Stone Creamery
04.2023 - Current
High School Diploma -
Golden Valley High School
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