Summary
Overview
Work History
Education
Skills
Causes
Timeline
Generic

Louis Giddings

Richardson,TX

Summary

Loyal Aramark Manager with determination to succeed and a passion for food service. I enjoy every connection I make with our clients, team members and patients.

  • 27 years in food service industry
  • 14 years managing within food service industry
  • 7 years managing in hospital food service environment with Aramark

I am ready for this role as Director.


Overview

14
14
years of professional experience

Work History

Food Retail Brand Location Manager

Aramark, Baylor Medical Center At Irving
11.2021 - Current
  • Opened licensed Starbucks from ground up including full operational planning and staffing. Doubled all sales goals in first year and then increased weekly sales average by 31.4% in year two with labor surplus.
  • Increased cafeteria sales by 34.5%, total transactions by 25% and average transaction by $0.42
  • (Re)cultivated catering by creating relationships with Admin, Department Directors, and meeting leaders and insuring quality to maintain repeat orders.
  • Perform physical inventory, identified trends for inventory review and future ordering adjustments.
  • Round on patients insuring awareness of diet and satisfaction with meals and nutrition staff.
  • Proactively assisted production team and maintained management presence in kitchen during multiple periods of time the department was between Chefs.

Dad

My Two Boys
08.2012 - Current
  • Coached a silly group of bookworm first graders in a baseball league achieving 2 wins and lots of fun.
  • Successfully cooked dinner more than ordering out in two consecutive years, feeding all four family members with variable pallets with optimal satisfaction.

Catering and Premium Services Manager

Aramark At Baylor Heart Hospital, Baylor Regional Plano
02.2017 - 06.2021

Collaborates with Chef to develop menus while recording and monitoring overall food and labor cost. Fostering essential client relations to strategically plan and ensure customer retention and support. Recruits and trains catering staff to deliver exceptional customer service and operate within cost and budget restrictions. Directly oversees delivery of shipments to review costs of each transaction and assuring quality.

  • Meet with clients to outline desired goals and prepared quotes for overall catering costs.
  • Increase business profitability by redesigning catering packages to balance both cost and customer satisfaction.
  • Execute day-to-day processes of Catering departments including scheduling, ordering food and supplies, planning events, and budgeting/forecasting for four hospitals.

Kitchen Manager

Pappadeaux Seafood Kitchen (Pappas Restaurants)
01.2010 - 02.2017
  • Prepare for and execute new menu implementations by training kitchen staff.
  • Calculate inventory/cost and order appropriate supplies, including alcohol, produce, seafood, and hardware
  • Conduct performance evaluations for all positions
  • Manage schedules for a 100+ person staff, accurately, with minimal overtime and varying availabilities
  • Lead department meetings
  • Train and mentor new management
  • Daily, lead and motivate a staff of 50-60 to achieve sales goals and guest satisfaction

Education

Bachelor of Arts - Business Administration

University of Texas At Dallas
Richardson, TX
2007

Skills

  • Performance Management
  • Menu/Event Planning
  • Client Relationships
  • Sales Growth
  • Recruiting / Hiring
  • Training / Evaluating
  • Financial Efficiencies
  • Safety Compliance
  • Inventory management
  • Budgeting

Causes

  • Dallas Street Dog Advocates
  • SPCA
  • Juvenile Diabetes Research Foundation


Timeline

Food Retail Brand Location Manager

Aramark, Baylor Medical Center At Irving
11.2021 - Current

Catering and Premium Services Manager

Aramark At Baylor Heart Hospital, Baylor Regional Plano
02.2017 - 06.2021

Dad

My Two Boys
08.2012 - Current

Kitchen Manager

Pappadeaux Seafood Kitchen (Pappas Restaurants)
01.2010 - 02.2017

Bachelor of Arts - Business Administration

University of Texas At Dallas
Louis Giddings