Louis Sanchez
Clifton,NJ
Summary
Hardworking professional with proven relationship-building and time management skills in fast-paced environments. Successful at handling tasks of any difficulty with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty. Additionally i am a highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
5
5
years of professional experience
Work History
Restaurant Team Member
YardHouse Darden Restaurants
Wayne, NJ
07.2021 - Current
- Communicated effectively with kitchen staff regarding customer orders and special requests.
- Provided exceptional service to high volume of daily customers.
- Navigated job responsibilities and completed regular tasks by interacting effectively with other employees.
- Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
- Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
- Helped management stay on top of supply needs by sharing information about low or spoiled inventory.
- Explained food preparation methods and ingredients to enable patrons with food allergies to make educated decisions.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
Sales Associate
American Eagle Outfitters, Inc
Wayne, NJ
08.2019 - 07.2021
- Tracked sales performance metrics to identify trends in market place.
- Developed promotional strategies to increase sales volume.
- Processed credit card transactions quickly and securely.
- Assisted customers with product selection, sizing and styling.
- Demonstrated product features and benefits for customers' needs.
- Attended weekly team meetings to review performance goals and objectives.
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
- Helped customers find specific products, answered questions, and offered product advice.
Education
Associate of Applied Science - Nursing
Borough of Manhattan Community College of The City University of New York
New York, NY08-2021
Skills
- Operational standards
- Exceptional customer service
- Verbal and written communication
- Effective customer upselling
- Continuous Improvement
- Adaptability and Flexibility
- Relationship Building
- Quality Control
- Excellent Communication
- Task Prioritization
- Professional Appearance
- Performance Improvement
- Leadership
- Reliable
Affiliations
- Plays baseball & Boxing
- Goes to the Gun Range every week
- Goes to the Gym
- Loves watching sports
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Accomplishments
- Employee Of The Month 6x
- Dean's List (Every Year In college)
- Graduated with a 3.6 GPA
References
- Kimone Garriques(Manager): 347-668-5727
- Queen Hamilton(Manager):Hamiltonvashti20@gmail.com Or 347-252-7978
- Norma Gonzales(Manager):862-239-0400
- Moe(Bar Manager):862-452-8675
Timeline
Restaurant Team Member
YardHouse Darden Restaurants
07.2021 - Current
Sales Associate
American Eagle Outfitters, Inc
08.2019 - 07.2021
Associate of Applied Science - Nursing
Borough of Manhattan Community College of The City University of New York