Louis Sicardo

Maintained product displays to enhance customer engagement

Provided exceptional customer service, addressing inquiries and resolving issues promptly

supported inventory management by organizing stock and ensuring accurate product placement

Participated in meetings to discuss sales strategies and improve performance

Worked in the Appliance Department, I assisted customers in finding the right appliances to meet their needs.

Participated in all team meetings

Stocked and arranged Appliance Department for customer friendly access.

I led all sales in Appliances for Lowe's nation wide and also led in their credit card department for the state of Florida card acceptance program

• Fabricated dental prosthetics using CAD/CAM systems to ensure precision and quality.
• Conducted thorough inspections of completed restorations to maintain high standards of accuracy.
• Collaborated with dentists to understand specific patient needs and customize dental solutions.
• Implemented process improvements that enhanced workflow efficiency within the laboratory setting.
• Trained junior technicians on best practices for equipment operation and safety protocols.
• Managed inventory of dental materials, ensuring timely procurement and optimal stock levels.
• Developed detailed documentation for each case, enhancing communication among team members and clients.
• Led quality assurance initiatives, resulting in reduced rework rates and improved client satisfaction.
• Continuously updated knowledge on new materials and techniques through professional development courses, ensuring provision of cutting-edge services to clients.
• Maintained high-quality standards for all completed work, resulting in increased client retention.
• Demonstrated proficiency in using CAD/CAM software to design customized dental restorations efficiently and accurately.
• Effectively managed time to prioritize and complete multiple cases simultaneously, allowing for consistent workflow and timely delivery of products.
• Mixed porcelain and other materials for tooth molds used in offices and laboratories with high-quality and accurate results.
• Contributed to a safe working environment by adhering to infection control protocols and maintaining a clean workspace.
• Completed repairs on various types of apparatus, monitoring work closely to maintain accuracy and meet patient needs.
• Participated in team meetings to discuss case challenges, share knowledge, and collaborate on best practices for improved laboratory efficiency.
• Assisted in training new technicians, contributing to overall team skill growth and improved laboratory performance.
• Implemented digital technology advancements in daily tasks, enhancing overall efficiency of the lab.
• Enhanced patient satisfaction by providing efficient and precise dental prosthetics fabrication.
• Tested completed appliances for functionality before shipping them to patients or dental offices.
• Troubleshot complex cases, identifying issues and recommending solutions for successful outcomes.
• Consistently met or exceeded turnaround time expectations, supporting dental practice schedules and patient satisfaction levels.
• Reduced remake rates with meticulous attention to detail during model and die preparation.
• Regularly communicated with clients to clarify prescription instructions when necessary, minimizing errors and avoiding delays in completion of cases.
• Polished completed molds and prostheses and maintained high standards of final products for best-in-class care.
• Developed strong relationships with dental practices, fostering a collaborative atmosphere and timely communication regarding case status updates.
• Optimized material utilization, improving cost-efficiency in the dental lab.
• Repaired equipment and stuck to strict preventive maintenance schedule to decrease lab costs.
• Inspected broken or out-of-date apparatus for special specifications before repairing and making new ones.
• Exhibited exceptional manual dexterity in handling delicate materials such as porcelain veneers and implant-supported prostheses.
• Provided support during chairside adjustments or relines when required, ensuring patient comfort and satisfaction with the final restoration.
• Increased laboratory productivity by streamlining workflow processes for denture and crown production.
• Completed tasks on prostheses, continuously maintaining safety and accuracy.
• Completed tasks on prostheses, continuously maintaining safety and accuracy.
• Built and shaped wax teeth for patient replacements after reading and double-checking prescriptions and patient needs.
• Collaborated with dentists to ensure accurate shade matching for esthetically pleasing restorations.
• Monitored supply inventory and ordered more ahead of schedule to prevent lost time.
• Assisted functionality of completed models with help of apparatus mimicking human bite and adjusted devices to enhance performance.
• Completed detailed models of patients' mouths to create accurate devices.
• Basically anything in the dental field I've done