Louise Espinoza

•Travel to three Public Health clinics weekly with dental staff and assisting with medical registration (I.E. Primary Care, Immunizations, Specialty, Pediatrics) in an efficient and timely manner.

•Scheduling appointments, doing daily reminder calls and texts, taking payments and interacting with dozens of clients on a daily basis.

•Providing information on all things Dental that is provided at the clinics.

•Inputting and scanning information-sensitive documents.

•Implementing HIPPA and PII by handling patient information with care.

•Verifying Health Insurance as well as informing patients on the different kinds of health coverages they may have or qualify for.

• Organized racks and shelves to maintain the store's visual appeal and engage with customers.
• Quick and professional handling of product returns, questions and concerns.

• Pointed students to relevant information about academic and personal support services available on campus.
• Assisted incoming students by making appointments and providing any information on their assessment instructions and scores.

• Contacted dozens of clients daily, making sure they were caught up with monthly payments and cancellations.
• Provided reports directly to insurance companies through email and phone calls.
• Sold new and modified pre-existing insurance policies for clients.