Lourdes Molina
Bloomington,MN
Summary
Professional with strong background in sales, team management, case management and special education. Experienced with developing and implementing individualized education plans for students with diverse learning needs and support plans for adults. Experience in collaboration, and ensuring supports are put in place for students and adults to drive success and development. I have demonstrated strong communication, problem solving skills and coordination in different types of situations to ensure the best outcomes.
Overview
8
8
years of professional experience
Work History
Case Manager
Residential Transitions Inc
Mendota Heights, MN
12.2024 - Current
- Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
- Conducted thorough assessments of clients'' situations, identifying issues, goals, and necessary interventions.
- Monitored ongoing cases closely, adjusting case management strategies as needed based on evolving circumstances or new information.
- Meet with clients at least two times a year to discuss supports and services needed to meet goals.
- Coordinated services with other agencies and providers, provide services and supports.
- Assisted clients in setting achievable goals while providing ongoing encouragement and support throughout the process of reaching those objectives.
Special Education Teacher
Partnership Academy
Richfield, MN
08.2021 - 08.2024
- Developed IEPs tailored to individual student needs, ensuring their academic success and personal growth.
- Created and managed IEPs to define student learning objectives and educational strategies, in addition to applying instructional knowledge and methods to support goals.
- Promoted a positive learning environment through the use of differentiated instruction and individualized support for diverse learners.
- Modified general education curriculum for special-needs students using various instructional techniques and technologies.
- Fostered strong relationships with parents and guardians, maintaining open lines of communication to ensure student progress.
- Participated in ongoing professional development opportunities focused on evidence-based practices in special education teaching methodologies.
- Evaluated student progress regularly using various assessment methods, ensuring accurate measurement of skill development and areas requiring additional support.
- Coordinated with general education teachers to develop accommodations or modifications necessary for successful inclusion of students with special needs in mainstream classrooms.
Assistant Manager
Famous Footwear
Bloomington, MN
03.2017 - 07.2023
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Increased sales through effective merchandising strategies and targeted promotions.
Education
Bachelor of Arts - Psychology
University of Minnesota
Minneapolis01.2021
Associate of Arts -
Normandale Community College
Bloomington01.2019
Skills
- Customer relations
- Co-teaching experience
- Organization and multitasking
- Documentation and reporting
- Relationship building
- Data management
- Decision-making
- Task delegation
- Workload management
- Conflict resolution
- Email, telephone, tech etiquette
- Critical thinking
Languages
Spanish
Native or Bilingual
Timeline
Case Manager
Residential Transitions Inc
12.2024 - Current
Special Education Teacher
Partnership Academy
08.2021 - 08.2024
Assistant Manager
Famous Footwear
03.2017 - 07.2023
Bachelor of Arts - Psychology
University of Minnesota
Associate of Arts -
Normandale Community College