Summary
Overview
Work History
Education
Skills
Volunteer Experience
Timeline
Generic

Lovely Santos

Summary

Dependable and motivated self-starter seeking to obtain a receptionist role in a Chiropractic environment. Experienced in a fast-paced customer service environment with the ability to multi-task to process all correspondence and maintain a friendly, neat office appearance.

Overview

10
10
years of professional experience

Work History

Senior Certified Pharmacy Technician

Walgreens
07.2015 - Current
  • Resolved non-routine issues like third-party billing, computer system, and customer service issues.
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Stocked, labeled, and inventoried medication to keep accurate records.
  • Communicated with prescribers to verify medication dosages, refill authorizations, and patient information.


Massage Therapist

Massage Envy
07.2013 - 06.2015
  • Developed and maintained positive relationships with clients through professional communication and follow-up to increase satisfactions and build rapport.
  • Created comfortable and professional environment for clients by setting up massage tables and preparing treatment area.
  • Provided safe, effective, and appropriate massage therapy techniques during customer appointments.
  • Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.

Education

Licensing - Massage Therapy

CalCopa Massage School
Huntington Beach, CA
12.2023

Associate of Science - Sports And Rehabilitation, Massage Therapy Program

Fremont College
Cerritos, CA
07.2012

Skills

  • Assisting Pharmacists
  • Problem-Solving Skills
  • Drug Inventory Control
  • Prescriptions Management
  • Cash Register Operations
  • Medication Therapy Management
  • Vaccinations

Volunteer Experience

Tinker Bell Half Marathon. Anaheim, CA

Pomona Fairplex Holiday Half Marathon, Pomona, CA

Angel City Games, Los Angeles, CA

Timeline

Senior Certified Pharmacy Technician

Walgreens
07.2015 - Current

Massage Therapist

Massage Envy
07.2013 - 06.2015

Licensing - Massage Therapy

CalCopa Massage School

Associate of Science - Sports And Rehabilitation, Massage Therapy Program

Fremont College
Lovely Santos