Loveton Kamara
Trenton,NJ
Summary
Highly motivated and detail-oriented professional seeking an entry-level position as an insurance adjuster. Offering excellent analytical skills, strong attention to detail, and a passion for providing exceptional customer service. Eager to apply academic knowledge in insurance claims management and contribute to the success of a reputable insurance company.
Overview
1
1
Certification
Work History
- Assisted senior adjusters in investigation and evaluating insurance claims, including property damage, liability and bodily injury claims
- Conducted interviews, collected evidence, and reviewed policy contracts to determine claims validity and coverage amounts
- Prepared detailed claim reports, including documentation of findings, analysis, and recommended settlement amounts
- Collaborated with insurance agents, attorneys, and medical professionals to gather additional information and support claim decisions
- Communicated with policyholders to provide claim status updates, explain claim processes, and address any concerns or injuries
- Participated in team meetings and training sessions to enhance knowledge of insurance policies, claim handling procedures, and industry regulations.
Education
Florida Certified Insurance Adjuster (AdjusterPro) All Lines -
Online at www.adjusterpro.com
07.2023
Google UX Design -
Google, Coursera Online Certification
02.2023
Technical Support Fundamentals -
Google, Coursera Online Certification
08.2019
Bachelor's degree in biology/Chemistry -
Cuttington University
08.2013
Skills
- CCC One
- Claims Assessment: proficient in evaluation insurance claims, analyzing policy coverage, and determining coverage limits to accurately access claim values
- Communication: strong written and verbal communication skills to effectively interact with policyholder, attorneys, and other stakeholders
- Attention to detail: Keen eye for detail when reviewing policy documents, gathering evidence, and documenting claim information to ensure accuracy and compliance
- Customer Service: Proven ability to provide exceptional customer service by empathetically understanding policyholders needs and resolving issues efficiently and effectively
- Data Analysis: Skilled in collecting, organizing, and analyzing claim data to identify trends, patterns, and potential fraud indicators
- Conflict resolution: Demonstrated ability to handle difficult situations and negotiate fair settlement while maintaining positive relationships with policyholders and other parties involved
- Damage Assessment
- Policy Interpretation
- Claims Management
- Technical knowledge
- Automobile appraisals
- Claims Processing
- Claims file management processes
Certification
- All State Auto PTS
- CCC One
- State Farm Property Policy Certificate
- State Farm Auto Certificate
- State Farm Estimatics
- Claim Experience Training
Professional Affiliation
Coordinator, Trane Technologies, 02/2014, Present, Actively participate in professional development seminars and networking events., Stay updated on industry trends, regulation, and best practices through membership resources., Help oversee completion of projects and events., Managed a team of 20 people by making sure work is ready and on time., Communicate with customers to ensure their goods are delivered on time., Ensure new hires go through the hiring process.
Coursework
- Principles of insurance
- Risk Management and insurance fundamentals
- Claims management
- Insurance law and regulation
- Property and casualty insurance
- Business Ethics and professional responsibility
References
Available upon request
Timeline
Florida Certified Insurance Adjuster (AdjusterPro) All Lines -
Online at www.adjusterpro.com
Google UX Design -
Google, Coursera Online Certification
Technical Support Fundamentals -
Google, Coursera Online Certification
Bachelor's degree in biology/Chemistry -
Cuttington University