Lowghan Tufford
Allen,TX
Summary
Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept at training, managing, coaching and mentoring sales and customer service associates with talent for interacting with staff at all levels of organization and public.
Overview
7
7
years of professional experience
Work History
Salesman
Greenway Automotive
Frisco, TX
04.2021 - Current
- Forged and nurtured impactful relationships with customers to cultivate loyalty.
- Established fair pricing structures and finalized contracts to complete purchase agreements with customers.
- Attended advanced training sessions and conferences to increase product knowledge and productivity.
- Retained excellent client satisfaction ratings through outstanding service delivery.
Sales Representative
Phillips Painting Roofing And Gutters
Plano, TX
02.2019 - 01.2021
- Generated sales for the highest quality/highest priced roofing, painting, and gutter company in DFW.
- Consulted with customers on functional and stylistic benefits of painting, gutter and roofing products to deliver top-notch service.
- Answered customers' questions and addressed problems and complaints in person and via phone.
- Maintained productive relationships with existing customers through exceptional follow-up after sales.
- Implemented professional sales presentations to creatively communicate product quality and market comparisons.
Carpenter
Hunt Construction Group
Dallas, TX
02.2017 - 01.2019
- Planned work based on blueprints and individual project specifications.
- Operated terrain telescoping forklift, backhoe, skid steer and tractor.
- Ordered materials and made material stock recommendations.
Window Installer
Home Depot
Plano, TX
04.2015 - 02.2017
- Installed energy-efficient windows on patio doors and entryways.
- Removed old windows and frames to enable installment of modern glass.
- Improved operations by working with team members and customers to find workable solutions.
Front Desk Associate
24 Hour Fitness USA Inc.
Murphy, TX
06.2014 - 02.2015
- Managed customer complaints and rectified issues to complete satisfaction.
- Verified and collected client payments.
Education
Prince of Peace Lutheran School
Carrollton, TXSkills
- Customer Relations
- Sales Closing
- Problem solving strength
- Painting gutter and roofing experience
Timeline
Salesman
Greenway Automotive
04.2021 - Current
Sales Representative
Phillips Painting Roofing And Gutters
02.2019 - 01.2021
Carpenter
Hunt Construction Group
02.2017 - 01.2019
Window Installer
Home Depot
04.2015 - 02.2017
Front Desk Associate
24 Hour Fitness USA Inc.
06.2014 - 02.2015
Prince of Peace Lutheran School
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