Loza Tsegaye
Silver Spring,MD
Summary
Dedicated nursing student pursuing a bachelor's degree in Nursing. Solid comprehension of the vital role nurses play in interdisciplinary settings. Demonstrates excellent clinical expertise and strong interpersonal abilities. Committed to providing exceptional patient care and contributing to the overall well-being of individuals in need.
Overview
6
6
years of professional experience
Work History
Delivery Associate
Delivery Service Now
12.2024 - Current
- Deliver 99.5% of packages to customers in a timely and safe manner
- Interact with customers in a positive way
- Maintain a safe driving record
- Follow all traffic laws
- Load and unload packages
- Use GPS to navigate
- Complete deliveries within a given time frame
- Clean and maintain delivery vans
DoorDash Delivery Driver
Doordash
11.2021 - 07.2024
- Pick up and deliver food, beverages and assortment packages
- Shop grocery and retail items for customers
- Utilize app to set availability and communicate with customers
- Comply with independent contractor policies
Insurance Specialist
McKesson
11.2023 - 02.2024
- Verified patients eligibility and benefits coverage
- Claims handling and coverage verification
- Claims information gathering
- Ensure compliance with industry regulations
- Analyze verified information and proceed accordingly
Dispatcher/Customer Service
Mag Family LLC
06.2021 - 09.2023
- Coordinate and manage the schedules of truck drivers to ensure products and goods are picked up and delivered in a timely manner
- Sign in with new brokering companies for current or future shipments
- Make or receive calls to my fleet of truck drivers to arrange the pickups and deliveries
- Handle the paperwork between brokers and my fleet of truck drivers
- Resolve broker and driver issues
Associate
Amazon
01.2022 - 03.2022
- Receive and prepare inventory for delivery
- View prompts on screens and follow directions from some tasks
- Use technologies like smartphones, and handheld devices to sort, scan, and prepare orders
Stocker
ALDI
07.2021 - 12.2021
- Coordinate retail space activities, dispose of trash and manage the cleanliness of the storeroom
- Provide customer service since they work in a visible space on the floor while arranging merchandise
- Stock the shelves of the warehouse with goods and keep inventory
- Maintain the cleanliness of the store and enhance the appearance of the store by adopting the most appropriate display techniques
Customer Service Associate
CVS Pharmacy
08.2021 - 11.2021
- Provides a positive customer experience with fair, friendly, and courteous service
- Registers sales on a cash register by scanning items, itemizing and totaling customers' purchases
- Makes sure the store is clean and ready for customers
- Shelfs products and puts sales signs
- Resolves customer issues and answers questions
Customer Service Associate
Walgreens
04.2019 - 10.2019
- Provides a positive customer experience with fair, friendly, and courteous service
- Registers sales on a cash register by scanning items, itemizing and totaling customers' purchases
- Makes sure the store is clean and ready for customers
- Shelfs products and puts sales signs
- Resolves customer issues and answers questions
Team Member/Volunteer
Adventist HealthCare
01.2017 - 12.2018
- Provided assistance to patients and staff in the Intermediate Care Unit
- Answered phone calls, directed visitors
- Applied bilingual skills
- Transported discharge patients
Teacher Assistant (Volunteer)
Mariam Orthodox Church
01.2016 - 12.2018
- Lead 2nd grade classes in learning written and spoken language
- Grade quizzes and tests
- Tutor students individually, as needed
Teacher Assistant (Volunteer)
James Hubert Blake High School
09.2017 - 05.2018
- Assisted the teacher by providing students with help for assignments and test preparation
- Facilitated completing tasks in a timely manner
- Coordinated with instructors about work to be completed
Team Member (Voluntary)
Sunrise, White Oak
01.2015 - 12.2016
- Lead planned activities during recreation
- Transported residents to the game/movie room
Customer Service Representative
Fitness Factory
01.2015 - 09.2016
- Welcomed clients, including new applicants; updated the database
- Ensured a clean and user-friendly environment
- Processed monthly payments for the clients
Education
Associate of Science - Biological Sciences
Montgomery College
Takoma Park, MD05-2025
High School Diploma - undefined
James Hubert Blake High School
Silver Spring, MD06.2018
Skills
- Microsoft Office
- Decision-making
- Clerical support
- Package handling
- GPS navigation
- Deadline adherence
- Complaint resolution
- Credit card payment processing
- FLUENT IN Amharic
- Front desk operations
Accomplishments
- Deans list
- Phi Theta Kappa
Languages
Amharic
Native or Bilingual
Timeline
Delivery Associate
Delivery Service Now
12.2024 - Current
Insurance Specialist
McKesson
11.2023 - 02.2024
Associate
Amazon
01.2022 - 03.2022
DoorDash Delivery Driver
Doordash
11.2021 - 07.2024
Customer Service Associate
CVS Pharmacy
08.2021 - 11.2021
Stocker
ALDI
07.2021 - 12.2021
Dispatcher/Customer Service
Mag Family LLC
06.2021 - 09.2023
Customer Service Associate
Walgreens
04.2019 - 10.2019
Teacher Assistant (Volunteer)
James Hubert Blake High School
09.2017 - 05.2018
Team Member/Volunteer
Adventist HealthCare
01.2017 - 12.2018
Teacher Assistant (Volunteer)
Mariam Orthodox Church
01.2016 - 12.2018
Team Member (Voluntary)
Sunrise, White Oak
01.2015 - 12.2016
Customer Service Representative
Fitness Factory
01.2015 - 09.2016
High School Diploma - undefined
James Hubert Blake High School
Associate of Science - Biological Sciences
Montgomery College
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