
Reliable professional specializing in advocating for clients and connecting them with available resources, as well as communicating effectively with clients loved one. Computer-savvy and adept at caseload management.
● Coordinating, scheduling, and managing all appointments for 75 residents.
● Scheduling and documenting staff meetings, as well as appointments for executive staff.
● General administrative front desk duties.
● Utilizing Word, Outlook , Excel, Microsoft Teams.
● Advocating for the residents’ rights.
● Using ASL as well as Tactile-Assist Sign Language to effectively communicate and assist residents.
● Developing trust with residents and residents' loved ones.
● Acting as a representative for the facility.
● Being trained for Emergency situations which require contacting medical professionals such as EMT drivers, doctors, PCPs and nurses.