Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Luana Bolzan

Winthrop,MA

Summary

Dynamic administrative professional with experience at Mercedes-Benz of Boston, excelling in accounts payable and vendor relations. Proficient in Microsoft Word and adept at multi-task management, I enhance operational efficiency and foster strong professional communication. Recognized for resolving discrepancies and supporting team projects, I thrive in fast-paced environments.

Overview

3
3
years of professional experience

Work History

Administrative Assistant

Audi and Porsche of Burlington
12.2024 - Current
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained inventory of office supplies and placed orders.
  • Assisted coworkers and staff members with special tasks on daily basis.
  • Managed filing system, entered data and completed other clerical tasks.
  • Volunteered to help with special projects of varying degrees of complexity.

Accounts Payable Clerk

Mercedes-Benz of Boston
12.2023 - 08.2024
  • Reviewed vendor invoices for appropriate documentation and validity prior to payment.
  • Maintained good working relationships with vendors and resolved disputes.
  • Prepared vendor invoices and processed incoming payments.
  • Evaluated financial records to detect errors and discrepancies.

Sales Associate

TJ Max
04.2022 - 08.2022
  • Prepared merchandise for sales floor by pricing or tagging.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Engaged with customers to build rapport and loyalty.
  • Answered customer questions about sizing, accessories, and merchandise care.

Education

High School Diploma -

Northeast Metro Tech
Wakefield, MA

No Degree - Criminal Psychology

Nichols College
Dudley, MA
08-2024

No Degree - Psychology

Oregon State University Ecampus
Corvallis, OR
09-2025

Skills

  • Letter preparation
  • Check processing
  • Filing
  • Administrative support
  • Microsoft Word
  • Spreadsheet management
  • Professional communication
  • Back office operations
  • Tech-Savvy
  • Multi-task management
  • Appointment scheduling

Languages

English
Native or Bilingual
Portuguese
Full Professional

Timeline

Administrative Assistant

Audi and Porsche of Burlington
12.2024 - Current

Accounts Payable Clerk

Mercedes-Benz of Boston
12.2023 - 08.2024

Sales Associate

TJ Max
04.2022 - 08.2022

High School Diploma -

Northeast Metro Tech

No Degree - Criminal Psychology

Nichols College

No Degree - Psychology

Oregon State University Ecampus

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