Luana Correia
Atlanta,GA
Overview
7
7
years of professional experience
Work History
PSE Sales
United States Postal Service
Pittsburgh, PA
11.2023 - 06.2024
- Maintained accurate records of mail volume processed, ensuring streamlined operations and timely delivery.
- Enhanced customer satisfaction by efficiently sorting, routing, and distributing mail to appropriate destinations.
- Performed data entry tasks with high accuracy levels to ensure proper documentation of all incoming/outgoing parcels
Sales Representative
Bachhuber Consulting/Madison Cricket Farm
Madison, WI
02.2020 - 09.2023
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
- Generated additional sales opportunities with upselling and cross-selling techniques.
Farm Manager
Bachhuber Consulting/Madison Cricket Farm
Madison, WI
03.2019 - 12.2020
- Organized sales and purchase of livestock
- Managed farm staff efficiently, providing training and guidance for optimal performance.
- Maintained a safe working environment by enforcing safety protocols and conducting regular inspections of facilities and equipment.
- Led team of 4 skilled and unskilled farm personnel.
- Fed and watered millions of insects according to strict feeding schedules and dietary needs.
Shift Supervisor
Walgreeens
Madison, WI
10.2017 - 01.2019
- Engaged patients and customers by greeting them, and also offering assistance with services and products
- Trained new employees and delegated daily tasks and responsibilities.
- Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
- Completed store opening and closing procedures and balanced tills.
Education
Bachelor of Arts - Business Administration And Management
Hiram College
Hiram, Ohio05.2014
Skills
- Customer Service
- Customer Relationship Building
- Workplace Safety
- Staff Management
- Employee Training
- Multi-tasking Capabilities
- Data entry proficiency
- Sales Support
Languages
Portuguese
Native or Bilingual
Spanish
Professional Working
Timeline
PSE Sales
United States Postal Service
11.2023 - 06.2024
Sales Representative
Bachhuber Consulting/Madison Cricket Farm
02.2020 - 09.2023
Farm Manager
Bachhuber Consulting/Madison Cricket Farm
03.2019 - 12.2020
Shift Supervisor
Walgreeens
10.2017 - 01.2019
Bachelor of Arts - Business Administration And Management
Hiram College