Luani Cayetano
Bronx,NY
Summary
Dedicated and diligent professional committed to delivering exceptional results in the workplace. Known for consistently giving utmost effort and fostering an environment of excellence for colleagues. Continuously striving to set a positive example and inspire others to reach their full potential.
Overview
6
6
years of professional experience
Work History
Store Manager
Joe & The Juice
Midtown
12.2022 - Current
- As a Shift Manager at Joe & The Juice my job is to make sure things behind the counter run smoothly so that my Bar Manager doesn’t have to worry about much
- I mainly focus on Daily Concept Workflow, which is making sure all juicers are working at the speed they're supposed to according to the time of day and completing tasks such as shift changes and/or restocking for rushes
- I’m also in charge of training our new employees on tasks such as proper cleaning, closing the store, and waste management
Store Associate
Xian’s Famous Foods
Upper East Side
01.2020 - 09.2022
- Providing great hospitality to all guests in the form of greeting guests, order taking, handing out orders, providing help as necessary
- Performing cash handling duties with efficiency and accuracy
- Prepare food in kitchen, always adhering to the recipes and standards of the company
- Participating in managing inventory ordering and organization of the store
- Maintaining cleanliness of stores and wares/equipment
- Assist on tasks as requested by management in and around the store(s)
Team Member
Sweetgreen
Wall St
05.2019 - 03.2020
- Maintain cleanliness of front line, lobby, bathrooms + patio area, take out lobby trash, bus and clean tables and chairs
- Restock utensils, napkins, beverage station, and bathrooms
- Learn and maintain knowledge of our changing salad menu to effectively communicate all ingredients to guests
- Ensure all food on the line meets food safety and quality standards, eliminating cross-contamination on the front line
- Maintain knowledge of critical dietary information and demonstrate proper food handling
- Set up, maintain and break down front line area
- Operate POS register to complete customer transactions
- Greet guests, guide the customer journey, resolve guest issues and properly inform guests of cashless transactions + how our sweetgreen app works
Education
High School Diploma -
Urban Assembly School of Business for Young Women
Wall st06.2019
Skills
- Team Leadership
- Effective Communication
- Customer Engagement
- Collaborative Teamwork
- Strategic Problem Resolution
- Prioritization and Scheduling
- Attentive Listening Skills
- Critical Thinking
- Resilient in Dynamic Environments
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Portuguese
Limited Working
Timeline
Store Manager
Joe & The Juice
12.2022 - Current
Store Associate
Xian’s Famous Foods
01.2020 - 09.2022
Team Member
Sweetgreen
05.2019 - 03.2020
High School Diploma -
Urban Assembly School of Business for Young Women