Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Lubaba Shahid

Summary

Certified Scrum Master (CSM) and Business Systems Analyst with over 5+ years of experience in Technical, Business and Strategic Projects in the Information Technology and Service Industries. Knowledgeable in Software Development Life Cycle (SDLC) for Agile methodologies. Experience in auditing multiple Technology projects using SDLC to ensure adherence to CMMI practices and internal procedures. Understand all elements of the software development life cycle, including planning, development, requirements management, quality assurance, release management and deployment. Encourage discussion, conflict resolution, alternatives, or different approaches. Ability to provide servant leadership and exemplify the qualities and mindsets that are needed to change a culture. Order and prioritize project backlog based on the priorities of the business, as well as requirement dependencies.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Business Systems Analyst/Scrum Master

ActioNet, Inc.
Baltimore, MD
06.2020 - Current
  • Develop and maintain comprehensive documentation, including business requirements documents (BRD), functional specifications, and user manuals.
  • Facilitate Scrum Ceremonies, including Scrum sessions, Daily Stand Ups, Sprint Planning, Sprint Refinements, Sprint Retrospectives, and Sprint Reviews.
  • Performed product development activities by tracking Product Backlog and Product Roadmap.
  • Track team capacity, velocity, burn-down chart, and maintain Agile matrix.
  • Facilitate demo sessions to stakeholders to ensure business needs are delivered.
  • Continue to achieve business goals while working in a fast-paced environment with tight deadlines.
  • Conduct training and create training plans/scripts in support of the government client's needs.
  • Facilitate meetings and webinars with the client and the end users on multiple project tasks.
  • Analyze the business process to improve website design, application functionality, and end user acceptance.
  • Provide knowledge and maintain documentation for business and technical assistance system processes.
  • Accurately determine, assign, track, and manage project tasks, activities, documentation, and time information per internal standards.
  • Manage the implementation of new systems and software, ensuring seamless integration with existing processes and minimal disruption to business operations.
  • Perform testing procedures on the Application Software and ensure all errors are identified and corrected before release to clients.
  • Identified gaps in existing processes and proposed solutions to improve efficiency.
  • Create test case scenarios and test scripts for user acceptance testing (UAT) and traceability matrices.
  • Consulted with internal teams to develop recommendations on how to better utilize current systems.
  • Administered the Compliance Review Program audits to ensure adherence to HIPAA Administrative Simplifications rules among covered entities, including health plans and practices.
  • Conducted administrative tasks to support compliance efforts, including data management in Salesforce, documentation, and scheduling training and/or ad hoc meetings.
  • Acted as a liaison, effectively communicating with external entities to address inquiries and provide guidance on compliance requirements.
  • Monitored corrective action plans to address deficiencies identified during audits.
  • Collaborated with cross-functional teams to implement corrective action plan measures, ensuring timely resolution of compliance issues.

Project Coordinator

ActioNet, Inc.
Baltimore , MD
10.2016 - 06.2020
  • Support Project Manager in project management activities including Action Items, Decision Log, Issues List, Lesson Learned, Status Reports, Project Schedule, and Risk Register.
  • Assumes charge and organization for a wide variety of tasks, as assigned by the Project Manager.
  • Prepare agenda for project meetings, document meeting minutes, facilitate meetings with the client.
  • Facilitated meetings between stakeholders to discuss project requirements, objectives or outcomes.
  • Generated weekly, monthly, quarterly reports summarizing key performance indicators.
  • Collaborated with cross-functional teams to define requirements for new initiatives.
  • Developed and implemented project plans, established timelines, tracked progress and ensured deadlines were met.

Data Analyst Intern

Maryland Transit Administration (MTA)
Baltimore, MD
02.2016 - 09.2016
  • Review data gathering in business process using IBM Maximo.
  • Analyze maintenance data and document findings.
  • To evaluate maintenance data quality, use various methods and principles such as data profiling, data validation, trending, baseline, data standards, and data cleansing.
  • Enhance data quality checks by identifying and defining metrics, thresholds, and benchmarks.
  • Analyze monthly budget and expenditure, and input the data into an Excel sheet.

Education

Bachelors of Science, Information Systems -

University of Maryland Baltimore County (UMBC)
Baltimore, MD
05.2016

Skills

  • Understanding of agile metrics
  • Continuous improvement
  • Organizational skills
  • Multi-tasking
  • Fast-paced environment
  • Learning new technologies
  • Team management
  • Independent work
  • Software proficiency
  • Root Cause Analysis
  • Process Documentation
  • User Acceptance Testing
  • Requirements Gathering
  • Software testing

Certification

  • Certified Scrum Master (CSM)
  • Certified Associate in Project Management (CAPM)

Timeline

Business Systems Analyst/Scrum Master

ActioNet, Inc.
06.2020 - Current

Project Coordinator

ActioNet, Inc.
10.2016 - 06.2020

Data Analyst Intern

Maryland Transit Administration (MTA)
02.2016 - 09.2016

Bachelors of Science, Information Systems -

University of Maryland Baltimore County (UMBC)
  • Certified Scrum Master (CSM)
  • Certified Associate in Project Management (CAPM)
Lubaba Shahid