Luca Cardillo Zallo
Boynton Beach,FL
Summary
I had the opportunities to work in England, France, and Australia for several years, always seeking new experiences in the culinary industry—a field that fascinated me. From pizzerias and brasseries to local hidden gems and Michelin-starred fine dining restaurants, I’ve experienced it all, and I’ve come to realize that I simply can’t imagine my life without being in this world.
Overview
12
12
years of professional experience
Work History
Captain Server
Campi Italian
Delray Beach, Florida
11.2023 - Current
- Deliver food and drinks to tables promptly and accurately.
- Provide excellent customer service in a fast-paced restaurant environment.
- Collaborate with kitchen staff to ensure timely meal preparation.
Server
Casa d ‘Angelo
Aventura, Florida
08.2021 - 10.2023
- Memorized menu items and daily specials for effective guest recommendations.
- Assisted in training new servers on restaurant policies and procedures.
- Provided excellent customer service to ensure satisfaction.
Captain Waiter
Bellini Mr.C Hotel by Cipriani
Miami, FL
04.2019 - 08.2021
- Collaborated with kitchen staff to ensure timely food delivery and quality control.
- Supervised wait staff to ensure efficiency and accuracy in order taking and delivery of food items.
- Trained new staff on menu knowledge and service protocols.
Server
il Gattopardo
New York, NY
09.2016 - 03.2019
- Engaged with customers to enhance their dining experience effectively.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Provided exceptional service to high volume of daily customers.
Server
Gemma at Bowery Hotel
New York , NY
01.2014 - 02.2016
- Maintained cleanliness and organization of dining area throughout shifts.
- Provided exceptional service to high volume of daily customers.
- Operated POS terminals to input orders, split bills, and calculate totals.
Education
W.S.E.T Wine Course
London UK04-2009
High School Diploma -
Alberghiero F&B Hotel Management
Formia LT Italy06-2004
Skills
- Order accuracy
- Menu memorization
- POS system operation
- Food delivery coordination
- Quality control
- Customer relationship management
Timeline
Captain Server
Campi Italian
11.2023 - Current
Server
Casa d ‘Angelo
08.2021 - 10.2023
Captain Waiter
Bellini Mr.C Hotel by Cipriani
04.2019 - 08.2021
Server
il Gattopardo
09.2016 - 03.2019
Server
Gemma at Bowery Hotel
01.2014 - 02.2016
W.S.E.T Wine Course
High School Diploma -
Alberghiero F&B Hotel Management
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