Summary
Overview
Work History
Education
Skills
Timeline
Generic

Lucas Bova

Troy,MO

Summary

Proven in delivering exceptional customer service and maintaining high accuracy in cash handling, I excelled at Arby's by ensuring customer satisfaction and operational efficiency. My strong work ethic, coupled with effective time management skills, consistently met business and customer needs. Skilled in both team collaboration and individual tasks, I bring a track record of enhancing customer experiences and streamlining operations.

Overview

2025
2025
years of professional experience

Work History

Cashier

Arby’s
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Restocked and organized merchandise in front lanes.
  • Stocked, tagged and displayed merchandise as required.

Personal Shopper

Walmart
  • Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
  • Consistently met deadlines and quality goals for accuracy and timeliness.
  • Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
  • Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
  • Tracked substitutions and informed customers of changes.
  • Worked productively with customers to meet order requirements and service expectations.

Manufacturing

J&J Snack Foods
Troy Mo
08.2024 - 12.2024

Cook

Imos
Troy Mo
02.2021 - 05.2021

The job consists of mainly making pizzas, sandwiches, fried food, and salads. I also cleaned and sanitized my kitchen.

Education

Diploma - General Studies

Troy Buchanan High School
Troy, MO
05.2024

Skills

  • Customer service
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy
  • Cash handling
  • Cleaning and sanitizing
  • Team collaboration
  • Customer service excellence
  • Time management skills
  • Cash register operation
  • Written and verbal communication

Timeline

Manufacturing

J&J Snack Foods
08.2024 - 12.2024

Cook

Imos
02.2021 - 05.2021

Cashier

Arby’s

Personal Shopper

Walmart

Diploma - General Studies

Troy Buchanan High School
Lucas Bova