Lucas Carreira
Springfield
Summary
Dedicated cashier with strong customer service skills, ensuring accurate transactions and a welcoming atmosphere. Proven ability to handle cash and resolve customer issues efficiently.
Dedicated cashier with exceptional skills in customer service, cash handling, and multitasking. Committed to enhancing customer experiences and driving team collaboration.
Developed key skills in high-volume restaurant environment, including effective communication and time management. Focused on adapting these skills to drive success in any new role.
Overview
1
1
year of professional experience
Work History
Cashier
Dicks Sporing Goods
West Springfield, MA
12.2025 - Current
- Processed customer transactions accurately and efficiently using POS system.
- Maintained clean and organized checkout area to enhance customer experience.
- Assisted with inventory management by restocking shelves and monitoring stock levels.
- Provided exceptional customer service by addressing inquiries and resolving issues promptly.
- Handled cash, credit, and debit transactions while ensuring adherence to cash handling procedures.
- Collaborated with team members to ensure smooth workflow during peak hours.
- Trained new staff on cashiering procedures and customer service standards effectively.
- Greeted customers entering store and responded promptly to customer needs.
Cashier Team Lead
Dicks Sporing Goods
West Springfield, MA
12.2025 - Current
Food Runner
The Yarde Tavern
South Hadley, MA
03.2025 - Current
- Delivered food and beverages efficiently to ensure timely service during peak hours.
- Collaborated with kitchen staff to streamline order delivery processes for improved customer satisfaction.
- Maintained cleanliness and organization of dining areas to enhance guest experiences.
- Assisted servers in managing tables, ensuring prompt attention to guest needs.
- Communicated effectively with team members to coordinate food orders and special requests.
- Handled food presentation and ensured adherence to safety standards during service.
- Received feedback from guests and conveyed information to improve service quality and efficiency.
- Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant.
Host /Restaurant Busser
The Yarde Tavern
South Hadley, MA
03.2025 - Current
- Greeted and seated guests promptly, ensuring a welcoming atmosphere.
- Assisted in training new hosts on customer service standards and operational procedures.
- Communicated effectively with servers to coordinate seating arrangements during peak hours.
- Monitored dining areas for cleanliness and guest satisfaction, addressing concerns proactively.
- Implemented suggestions for improving customer experience based on guest feedback.
Education
No Degree -
Chicopee High School
Chicopee, MA05-2027
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Team collaboration
- Time management skills
- Cash handling
- Cleaning and sanitizing
- Money handling
- Written and verbal communication
- Conflict resolution
- Product knowledge
- Refunds and exchanges
- Effective multitasking
- Sense of urgency
Timeline
Cashier
Dicks Sporing Goods
12.2025 - Current
Cashier Team Lead
Dicks Sporing Goods
12.2025 - Current
Food Runner
The Yarde Tavern
03.2025 - Current
Host /Restaurant Busser
The Yarde Tavern
03.2025 - Current
No Degree -
Chicopee High School