Summary
Overview
Work History
Education
Skills
Timeline
Generic

Lucas Colley

Virginia Beach,VA

Summary

Enthusiastic and dedicated individual who takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, and always maintains a positive attitude even in stressful environments

Overview

4
4
years of professional experience

Work History

Server/Host

Ocean Eddie's Seafood Restaurant
05.2024 - Current
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Ensure customers are provided with exceptional hospitality throughout entire dining experience
  • Resolved any customer complaints professionally and efficiently


Barista

Starbucks
01.2025 - 06.2025
  • Provide and deliver exceptional customer service for each guest
  • Ensure all supplies were stocked and ready
  • Prepare coffee and specialty drinks
  • Maintained and operated espresso machines, blenders, and brewers
  • Maintained a positive work environment for the whole team

Host/Expo

Citrus Breakfast And Lunch
08.2023 - 05.2024
  • Greeted customers warmly upon arriving
  • Answered any questions, comments, or concerns that customers had
  • Provided accurate wait times for guests
  • Reduced errors by maintaining proper communication with cooks and servers
  • Ensured dishes were made to order as shown on the ticket
  • Maintained a clean and organized expediting station for smooth operation

Shift Leader

Tropical Smoothie
08.2021 - 08.2023
  • Resolved customer complaints and issues and provided solutions to maintain customer satisfaction
  • Assigned duties to employees based on role
  • Ensured a positive work environment was maintained throughout each shift
  • Managed inventory and placed orders to keep the store stocked and ready
  • Provided accurate labor and sales to general manager
  • Verify proper closing duties and secure the store for the night

Education

Private Pilots License -

Aero Elite Flight Training
Norfolk, VA
10-2026

High School Diploma -

First Colonial High School
Virginia Beach, VA
06-2023

High School Diploma -

Techincal Career And Education Center
Virginia Beach, VA
06-2023

High School Diploma -

Advanced Technology Center
Virginia Beach, VA
06-2023

Skills

  • Shift management
  • Team collaboration
  • Customer service
  • Positive and professional
  • Task prioritization
  • Strong work ethic
  • Multitasking and organization

Timeline

Barista

Starbucks
01.2025 - 06.2025

Server/Host

Ocean Eddie's Seafood Restaurant
05.2024 - Current

Host/Expo

Citrus Breakfast And Lunch
08.2023 - 05.2024

Shift Leader

Tropical Smoothie
08.2021 - 08.2023

Private Pilots License -

Aero Elite Flight Training

High School Diploma -

First Colonial High School

High School Diploma -

Techincal Career And Education Center

High School Diploma -

Advanced Technology Center

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