Summary
Overview
Work History
Education
Skills
Affiliations
Languages
Accomplishments
Timeline
Generic
Rachel Heard

Rachel Heard

Flat Rock

Summary

Dedicated server with proven skills in shift management, cash handling, and enhancing the dining experience. Committed to delivering exceptional customer service and training new staff effectively.

Overview

2
2
years of professional experience

Work History

Server/Host

Red Olive Restaurant
Woodhaven, MI
11.2023 - 08.2025
  • Provided excellent customer service during busy dining hours.
  • Maintained cleanliness and organization of dining area throughout shifts.
  • Assisted in training new servers on restaurant procedures and menu items.
  • Handled cash and processed payments efficiently at end of meal service.
  • Resolved customer complaints effectively to enhance dining experience.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies.
  • Handled money transactions accurately while following company procedures for handling cash payments.
  • Operated POS terminals to input orders, split bills, and calculate totals.
  • Greeted customers, answered questions, and recommended specials to increase profits.

Education

Associate - Radiography

Jackson College
Jackson, MI
05-2028

High School Diploma -

Woodhaven Highschool
Woodhaven,MI
06-2025

Skills

  • Shift management
  • Point-of-sale system
  • Customer feedback management
  • Inventory management
  • Positive and professional
  • Strong work ethic
  • Cleanliness standards
  • Cash handling
  • Supply restocking

Affiliations

  • I enjoy playing volleyball on my free time as well as playing pickleball and baking

Languages

English
Professional

Accomplishments

  • Cum Laude

Timeline

Server/Host

Red Olive Restaurant
11.2023 - 08.2025

Associate - Radiography

Jackson College

High School Diploma -

Woodhaven Highschool

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